E-Commerce Adoption: Perceptions of Managers/Owners of Small- and Medium-Sized Enterprises (SMEs) in Thailand

Sutanonpaiboon, Janejira; Pearson, Ann

doi:10.1300/j179v05n03_03

Cited by 69 publications

(52 citation statements)

References 15 publications

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“…Although this factor had been realized as an insignificant EC adoption factor in SMEs in some studies (Mirchandani & Motwani, 2001;Scupola, 2003;Sarosa & Underwood, 2005), it is assumed to be a basic preparation toward EC adoption and establishing the platform for its deployment. This is in line with studies of Grandon and Pearson (2004), Molla and Licker (2005), Sutanonpaiboon andPearson (2006), andChong (2006) in which the perceived organizational resource was referred as a significant factor for a successful EC adoption. This is moreover, supported by the study of Hajkarimi and Azizi (2008), Ghorishi (2009), Sanayei andRajabion (2009), andHajli andBugshan (2012) in case of Iranian SMEs.…”

Section: Perceived Organizational Resourcesupporting

confidence: 91%

Conceptualizing Model of Factors Influencing Electronic Commerce Adoption in Iranian Family SMEs

Jamali¹,

Marthandan²,

Khazaei³

et al. 2015

ASS

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Purpose -This paper aims to provide a conceptual model for the purpose of examining potential influencing factors as well as particular effect of family SMEs' heterogeneity factors on EC adoption in Iranian family SMEs.Design/methodology/approach -The conceptual model originates from EC adoption study backgrounds, grounded in the major concepts of frequently EC adoption and their dependent-extended models. Literature review presents relevant items under their main first order factors, including family SMEs' heterogeneity factors, categorized by contexts.Findings -The model, in which EC adoption refers to the significance of 'Extent of Deployment' as innovation behavior, respecting to the theoretical basis of human behavior including essential pure theories (i.e. Learning; Anchoring-and-Adjustment) and major concepts of frequently EC adoption models (TAM; TPB; SCT; DOI), besides role of family SMEs' heterogeneity factors (i.e. The moderating effects of 'Family Strategic Orientation') provided a basis for assessing potential EC adoption antecedents (under which different facets of EC adoption would be considered) including 13 th first orders, categorized under four main individual, organizational, industrial, and national contexts.Practical implications -As a sustainable business market mean, EC adoption as an extra-exploitation of electronic commerce, making wider and more diversified external 'business-linked' and/or 'customer-linked' business relationships, particularly for family SMEs that suffer from 'marketing deficiency', time and effort is necessary so as to identify influencing factors and diagnose their effects on EC deployment in such Iranian SMEs, where EC adoption is questionably near to ground. The presented model is quite valuable for the analysis.Originality/value -This paper presents a conceptual model for analyzing EC adaption factors under related contexts. Independent influences of 12 first potential factors categorized in four contexts as well as the moderation effect of 'family strategic orientation' variable on EC adoption are studied in the model. The design differs from previous studies as they used dichotomous approaches for 'family strategic Orientation' determination.

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Section: Perceived Organizational Resourcesupporting

confidence: 91%

Conceptualizing Model of Factors Influencing Electronic Commerce Adoption in Iranian Family SMEs

Jamali¹,

Marthandan²,

Khazaei³

et al. 2015

ASS

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“…En termes de ressources humaines, les PME sont caractérisées par une petite équipe dirigeante et le manque de personne spécialisée dans les technologies d'informations et de communication (Sutanonpaiboon et Pearson, 2006). Il n'y a que rarement des directions de la communication chez les PME ou du personnel attitré exclusivement à la communication.…”

Section: Les Spécificités De La Pmeunclassified

“…L'enthousiasme et la perception du dirigeant/propriétaire sont l'un des facteurs clés mis en évidence par ces recherches (Sutanonpaiboon et Pearson, 2006 ;Pearson et Grandon, 2005 ;Grandon et Pearson, 2004 ;Lertwongsatien et Wongpinunwatana, 2003 ;Wong, 2003 ;Mirchandani et Motwani, 2001). Mehrtens, Cragg et Mills (2001) affirment que le dirigeant/propriétaire de PME a souvent un rôle significatif dans l'adoption de nouvelles technologies de l'information.…”

Section: Les Spécificités De La Pmeunclassified

“…Pour ces personnes ressources, la gestion du site internet n' est qu'une tâche parmi d'autres. Comme le définit Julien (1997), nous pouvons observer la faible spécialisation du personnel dans la répartition des tâches ainsi que le manque de personne spécialisée dans les technologies de l'information identifié par Sutanonpaiboon et Pearson (2006). Aucune entreprise ne dispose d'une personne à temps plein chargée de gé-rer le site internet de l'entreprise.…”

Section: Dans Les Grandes Sociétés Internationales Cotées En Bourse unclassified

“…Or, notre recherche porte sur des petites et moyennes entreprises (PME) cotées sur le marché non réglementé belge. Les PME jouent un rôle très important dans l'économie de leur pays (Sutanonpaiboon et Pearson, 2006). En Belgique, elles représentent 99,8 % des entreprises, elles emploient 66,6 % des travailleurs et elles contribuent à hauteur de 57,4 % de la valeur ajoutée (European Commission, 2008, données 2005.…”

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Les dirigeants de PME et la communication financière sur l’Internet1

Pozniak

Guillemette

2014

ipme

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Résumé de l'articleCette recherche vise à étudier les relations entre les informations à caractère financier, que l'on peut retrouver sur le site internet d'une PME, et les éléments, favorables ou non à la communication financière, mis en avant par son dirigeant.Pour appréhender cette problématique, des entretiens semi-directifs ont été menés auprès de dix dirigeants de PME cotées sur le Marché Libre de Bruxelles. Ce marché boursier fait partie d'Euronext New York Stock Exchange. C'est un marché non réglementé où les règles d'admission à la cote et les obligations ont été allégées pour permettre aux PME de faire et de lever des capitaux sans se soumettre aux règles contraignantes d'un marché réglementé. Les sites internet des dix entreprises de notre corpus ont également été analysés. L'analyse des sites internet permet de souligner l'effort volontaire de communication financière réalisé par les dirigeants de PME. Il ressort des entretiens avec ces dirigeants que plusieurs éléments sont mis dans la balance par les dirigeants lorsqu'ils pèsent le pour et le contre de la diffusion d'informations financières sur le site internet de leur PME. L'élément qui ressort en particulier, notamment à cause de son caractère favorable à la communication, est le respect des investisseurs. En effet, nous pouvons établir clairement un lien entre les dirigeants qui mettent un point d'honneur à respecter leurs investisseurs et le fait que leurs sites internet contiennent plus d'informations financières que les sites des autres dirigeants. Par contre, il ressort que la méfiance envers les concurrents constitue clairement un élément freinant la diffusion d'informations. En effet, les sites internet des dirigeants ayant évoqué la crainte de la concurrence contiennent nettement moins d'informations financières que les autres sites. Un lien est donc établi entre les raisons avancées par le dirigeant et le contenu à caractère financier présent sur le site internet de sa PME.

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The Adoption of Electronic Commerce by Small and Medium Enterprises in Pretoria East

Garg

Choeu

2015

E J Info Sys Dev Countries

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The objectives of this study were to determine the current level of e-commerce adoption and factors that motivates the adoption by Small and Medium Enterprises (SMEs) in Pretoria East. A structured questionnaire survey was distributed to 200 randomly selected small and medium enterprises and 48 valid responses were obtained. The results indicate that 67 percentage of SMEs in the sample in Pretoria East have somewhat embraced the adoption of e-commerce. Retail is the largest industry sector in the sample followed by Service industry with 45.8percentage and 35.4 percentage respectively. The results also indicates that Service sector was at adoption level 2 followed by Retail and others. The results show that only three independent factors namely (relative advantage, competitive pressure, IT knowledge) were statistically significant. Relative advantage emerged as the most important factor influencing the adoption of e-commerce among SMEs in terms of relative importance. The Chi-square test indicates that the type of business, occupation level, numbers of employees in the company and academic qualification did influence the adoption levels amongst SMEs whilst how long as owner/manager and gender did not influence the adoption level. Keywords:Adoption, E-commerce, Small and medium enterprise, Pretoria. INTRODUCTIONAccording to SME Survey (2012), the small and medium enterprises (SME) sector in South Africa accounts to 40% of GDP and 60% of the workforce in the formal employment. The World Wide Worx Report indicates that more than R2 billion was spent on online shopping in South Africa in 2010 but the rate of e-commerce adoption on SME is still rather low.Electronic Commerce (e-commerce) has been predicted to be a new driver of economic growth for developing countries (Humphrey et al.2004:31). Adopting e-commerce has not been easy for SMEs world-wide (Jones et al., 2011) partly because of the everchanging field of information systems and the varying needs of local and global business in general. The adoption of e-commerce in SMEs remains a critical area of investigation in information systems research (Parker and Castleman, 2009;MacGregor, 2004). Previous studies of Information and Communication Technology (ICT) and e-commerce adoption report that SMEs in developing countries generally have not capitalised on the power of the Internet to extend their business beyond traditional borders (Bai et al., 2008;Molla and Licker, 2005a;Humphrey et al. 2004) except in the application of simple technologies such as electronic mail (Mpofu and Watkins-Mathys, 2011). Some of the reasons put forward from the literature include: cost of acquiring and operating ICT, lack of ICT and e-commerce knowledge, owner/manager low literacy levels, inability to perceive e-commerce benefits, unfriendly regulatory policy and requirements, cultural issues and dependence on customer or supplier preferences. According to Cragg, Caldeira and Ward (2011), a low level of 1 Corresponding author EJISDC (2015) 68, 7, 1-23 The Electronic Journal ...

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E-Commerce Adoption: Perceptions of Managers/Owners of Small- and Medium-Sized Enterprises (SMEs) in Thailand

Cited by 69 publications

References 15 publications

Conceptualizing Model of Factors Influencing Electronic Commerce Adoption in Iranian Family SMEs

Conceptualizing Model of Factors Influencing Electronic Commerce Adoption in Iranian Family SMEs

Les dirigeants de PME et la communication financière sur l’Internet1

The Adoption of Electronic Commerce by Small and Medium Enterprises in Pretoria East

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