E-government and citizen's engagement with local affairs through e-websites: The case of Spanish municipalities

Cegarra‐Navarro, Juan Gabriel; Pachón, José Rodrigo Córdoba; Cegarra, José Luis Moreno

doi:10.1016/j.ijinfomgt.2012.02.008

Cited by 108 publications

(47 citation statements)

References 41 publications

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“…Thus, we do not disagree with [10] when they say that city size -or population density in our case -does not explain e-government use. However, we only conclude that this demographic variable must be took into account when evaluating local e-government and suggest that 'ultra-high' density seems to be associated with a minimum level of maturity for local websites.…”

Section: Discussioncontrasting

confidence: 71%

Evaluating local e-government maturity in selected Iberoamerican countries

Maciel

Gomes

Dias

2015

2015 10th Iberian Conference on Information Systems and Technologies (CISTI)

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This paper describes an exploratory study aiming to assess e-government maturity of municipalities in selected Iberoamerican countries: Andorra, Argentina, Brazil, Chile, Colombia, Portugal and Spain. A geographical criterion was adopted to select the countries, and a demographic criterion was adopted to define the municipalities observed within those countries. Moreover, a three-dimensional maturity model was used to categorize and evaluate each municipal website. Then, we conclude that local e-government still has a substantial room for improvement in the community, or at least in the studied countries, and that population density seems to be associated with the preliminary results for local e-government maturity.

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Section: Discussioncontrasting

confidence: 71%

Evaluating local e-government maturity in selected Iberoamerican countries

Maciel

Gomes

Dias

2015

2015 10th Iberian Conference on Information Systems and Technologies (CISTI)

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“…In many parts of the world, such as Brisbane [62], Durban [62], Italy [63], and Singapore [64], it has been found that ICT-based governance leads to more transparency, accountability, and better communication between local and national government and the community. ICT-based e-Governance not only ensures the aforementioned essential factors of better governance, but also provides numerous opportunities for increased civic engagement of people in important policymaking.…”

Section: Opportunities For Ict-based Copmentioning

confidence: 99%

Role of ICT in Community-Oriented Policing in South Asia: Challenges and Opportunities

Maqsood

Madani

Nawab

et al. 2019

Journal of Human Security

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Community-oriented policing (COP) as a model has found widespread acceptance throughout the world both in developed and developing countries. Similarly, Information and Communication Technologies (ICTs) have been embraced by many developed countries to augment COP initiatives. However, very little is known about the application of ICTs in COP in developing countries, particularly South Asia. In this article, we review the current ICT-based COP initiatives by focusing on some of the selected projects from developed countries and South Asia. The paper has used COP in the Khyber Pakhtunkhwa (KP) province of Pakistan as a case. While meaningful insights can be derived through learning from the experiences of developed countries, we highlight some major issues and challenges that are likely to be faced while implementing ICT based COP in South Asia. Moreover, we provide an overview of some exciting opportunities that arise as a result of embracing ICTs to enhance COP efforts for building trusting community-police relations and hence improving human security in the region.

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“…The uptake by local governments of geo-ICT apps has to be seen in the light of other E-government and E-participation developments on the one hand, and Open data developments on the other hand (Bonsón et al 2012;Manoharan and Carrizales 2011;Cegarra-Navarro, Pachon, and Cegarra 2012). The democratisation of technologies has given citizens the technical opportunities to increase their claims on public affairs, and in particular to hold government more accountable for their decisions.…”

Section: The Roles Of Technical Intermediaries In Transparency Initiamentioning

confidence: 99%

The Contradictory Effects in Efficiency and Citizens’ Participation when Employing Geo-ICT Apps within Local Government

Kurniawan

Vries

2014

Local Government Studies

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With the increasing use of web-based mapping applications, inter-mediation between public planning agencies and citizens is changing. This article investigates how one form of inter-mediation, geo-ICT-enabled apps (applications on mobile phones and/or internet that use maps or locations as basic references for any functional analysis), influences the degree of efficiency and participation in managing public space. The theoretical assumption here is that such apps encourage information disclosure and therefore have the potential to make a local government more responsive and transparent. Drawing on observation, interviews, and document and web content analysis conducted as part of a case study, this article suggests that the apps have indeed enhanced one municipality's response and have made citizens more active in uploading their complaints. However, unexpected and contradictory effects include an increase in trivial complaints, which has made the handling of reports less efficient, and the emergence of opportunistic behaviour by third parties on the basis of the complaints, which has made the services less effective. Consequently, the assumed causal relation between enhanced citizen participation and increased transparency and information disclosure requires an adaptation that incorporates such wicked effects.

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E-government and citizen's engagement with local affairs through e-websites: The case of Spanish municipalities

Cited by 108 publications

References 41 publications

Evaluating local e-government maturity in selected Iberoamerican countries

Evaluating local e-government maturity in selected Iberoamerican countries

Role of ICT in Community-Oriented Policing in South Asia: Challenges and Opportunities

The Contradictory Effects in Efficiency and Citizens’ Participation when Employing Geo-ICT Apps within Local Government

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