e-Participation Model for Kuwait e-Government

Abstract

Internet has an influence on every aspect of modern life. The increasing interest in e-government has led to increase in public expenditure on communication technologies. The technology provides and facilitates opportunities for citizens to interact with e-government, so called e-participation. In fact, it makes the citizens involvement higher in the delivery of services, administration, and decision making. People need to engage themselves and participate in e-government to achieve its objectives. e-Government literature explored the factors that influence people to participate in e-government. However, the study of e-participation is new in Kuwait. Therefore, this paper aims to find out the critical factors affecting e-participation in Kuwait. To attain the purpose of the research study, a conceptual model has been developed, keeping the context of Kuwait society in view. Then, a questionnaire has been designed and used to test the conceptual model. The results indicate that technical factors, social influence, political factors, perceived usefulness, and perceived ease-of-use are the significant factors that influence the citizen's intention to participate in Kuwait e-government. Consequently, the results of this study need to be adopted by the government to enhance e-participation in Kuwait e-government.

E-Learning Acceptance in the Post COVID-19 Period: A Case Study

“…In our context, the more the online courses are adapted to the expectations of the students and are designed in an easy-to-understand way and the teaching materials arranged online are easy to use, the more the students consider online learning to be useful and its use is easy. The results also reveal that SI affects PU consistent with previous findings (Fishbein & Ajzen, 1975;Van Raaij & Schepers, 2008;Farahat, 2012;Shankar & Datta, 2018;Al-Okaily et al, 2020;Aljazzaf et al, 2020). This indicates that the influence of the social environment of students (family, friends, classmates…) plays an important role in the usefulness of e-learning.…”

“…This factor has been added in previous works to directly determine the adoption of the technology (e.g., Venkatesh & Morris, 2000b;Van Raaij & Schepers, 2008;Al-Okaily, 2020). Moreover, previous studies have also used SI as a determinant of PU (e.g., Fishbein & Ajzen, 1975;Farahat, 2012;Shankar & Datta, 2018;Al-Okaily et al, 2020;Aljazzaf et al, 2020) and PEU (e.g., Farahat, 2012;Al-Gahtani, 2016;Binyamin et al, 2019;Al-Okaily, 2020). These studies show that students will perceive online learning as easy and useful if the social environment that influences them deems it so.…”

ULAS: Ketercapaian Pelayanan Publik yang Efektif Berbasis Digital di Kota Surakarta

“…Disebutkan dalam RPJMN bahwa isu strategis reformasi birokrasi dan tata kelola pelayanan publik didorong dari tingginya tingkat pengaduan masyarakat, belum optimalnya pelayanan terpadu dari sisi pendelegasian kewenangan, integrasi proses bisnis, dan data layanan, serta layanan publik daring antar jenis layanan belum terintegrasi (Sarwohadi 2022). Penerapan e-government dengan memanfaatkan TIK bertujuan untuk mengembangkan efisiensi dan kualitas pelayanan publik (Aljazzaf, Al-ali, dan Sarfraz 2020). Untuk dapat memanfaatkan TIK, maka pengguna tidak bisa hanya dari pihak pemerintah saja, melainkan masyarakat juga harus mampu memanfaatkannya.…”

The Impact of Context Awareness and Ubiquity on Mobile Government Service Adoption

“…As indicated by [15,29], the use of mobile technology in government not only provides an alternative means of interaction and public service delivery but importantly it adds to the mobility of the government itself thus transcending the traditional e-government system by developing and providing personalized (context/localization)-based services to meet citizens' demand for mobility and efficiency of services. It has been emphasized that the integration of context awareness and ubiquity in m-government design can influence higher levels of e-participation and user experience [30,31].…”