Effect of Application of E-Kinerja Assessment System in Improving Employee Performance

Niswaty, Risma; Basit, Muhammad Assalaam; Nur, Andi Cudai; Arhas, Sitti Hardiyanti

doi:10.18502/kss.v8i5.12984

Cited by 6 publications

(6 citation statements)

References 9 publications

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“…Apart from shortages in terms of quantity. Optimal performance can be guaranteed by employees who have good skills, abilities, intelligence and skills, especially if their work morale and discipline are high (Arhas et al, 2021;Niswaty et al, 2023;. This means Bekasi Regency Information, Coding and Statistics Communication Service needs to pay attention to both the quantity and quality of public services provided to the local community, indicating that there are gaps in the online complaint service system.…”

Section: Complaint Report Management Mechanism On Bebungementioning

confidence: 99%

Low Citizen E-Participation Within the Bekasi Nyambung Bae Complaint Service in Bekasi Regency

Yaniar,

Fatkhuri

2023

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Bekasi Nyambung Bae (BEBUNGE) application is an implementation of E-Governance Innovation, which was designed by Bekasi Regency Information, Coding and Statistics Communication Service through Bekasi Regent Regulation Number 42 of 2020 and Bekasi Regent Regulation Number 51 of 2018. This study is about researchers' analysis of the inefficiencies observed in BEBUNGE online complaint service, which marked its third year in operation in August 2023. Despite its intended purpose of facilitating the reporting of urgent matters for the residents of Bekasi Regency, the research sheds light on the service's shortcomings and inefficiencies. Researchers used e-participation theory in the context of e-governance, and e-government concepts to identify problems and findings in e-governance development through BEBUNGE. The object of this research is the low percentage of resolved complaint reports as a form of inefficiency in the public complaint service on BEBUNGE application which is managed by Bekasi Regency Information, Coding and Statistics Communication Service bureaucracy. The research method used is a qualitative approach with a case study research design which was analyzed descriptively. The novelty of this research is associated with the inefficiencies in BEBUNGE complaint service, specifically addressing the low level of electronic participation in Bekasi Regency. The research results show that there is a lack of employees supervising BEBUNGE, which causes uneven coordination. To overcome this problem, they must integrate e-participation, conducting formal socialization campaigns, partnering with key bureaucracies, and collaborating with Non-Governmental Organizations (NGOs). This strategic approach targets challenges arising from a limited workforce, aiming to enhance coordination for more effective application management.

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Section: Complaint Report Management Mechanism On Bebungementioning

confidence: 99%

Low Citizen E-Participation Within the Bekasi Nyambung Bae Complaint Service in Bekasi Regency

Yaniar,

Fatkhuri

2023

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“…This type of quantity can also be seen from the results of the performance of employees in completing their work and responsibilities in accordance with a predetermined time. Quantity is seen from how employees or employees complete all work on time, because employees / employees should have mastered all work and have divided their work time (Darwis et al, 2019;Ichsani et al, 2022;Niswaty et al, 2023;Ramdhan, 2021;Tubagus Guruh, 2021). From the results of research conducted at SMA Negeri 5 Jeneponto administrative department that regarding the quantity of work, the administrative department education staff has each part of work, and with so much work the employees are sometimes able to complete the work and sometimes do not complete the work within a predetermined period of time.…”

Section: Working Quantitymentioning

confidence: 99%

Performance of Education Personnel in Administration in the Implementation of Office Administration

Saleh,

Ningsih,

Jamaluddin

2023

pj.oem

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Employee performance is a result of work achieved by employees in carrying out their duties in accordance with the responsibilities given, therefore the purpose of this study is to be achieved to determine the performance of administrative education personnel in the implementation of office administration at SMA Negeri 5 Jeneponto. This research is a qualitative descriptive research. The data collection techniques used are observation methods, interview methods and documentation methods. The data analysis techniques used by this study are data analysis models Miles, Huberman and Saldana, namely data collection, data condensation, data presentation and conclusions. The number of informants in this study was 5 people, namely 1 principal and 4 administrative education staff. The results of this study show that the performance of administrative education personnel in the implementation of office administration at SMA Negeri 5 Jeneponto is quite good for the performance of office administration implementation, this is indicated by the results of research on each indicator, namely: quality of work, quantity of work, punctuality and effectiveness. This research is used as a source of information and knowledge about the performance of administrative employees on the implementation of office administration in more depth.

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“…This means that without good employee work discipline, it is difficult for organizations or agencies to realize the goals of the organization. So, discipline is the key to the success Volume 2, Number 1, January-April 2023, Page 15-24 of an organization in achieving its goals (Cay, Sartika, Sumiaty, Meryanti, & Sunarsi, 2021;Niswaty & Didin, 2020;Suprapto, Pomalingo, & Akib, 2018) In order for the planned organizational goals to be achieved, employees need to be directed in accordance with organizational goals, so that employees are expected to be able to do work in accordance with what has been determined and not deviate from the provisions/regulations that have been made (Niswaty, Basit, Nur, & Arhas, 2023). To still be able to know the implementation of activities carried out by employees so as not to deviate from the provisions / regulations, a concrete action is needed.…”

Section: Introductionmentioning

confidence: 99%

The Role of Supervision in Improving Employee Work Discipline in the Sinjai Regency DPRD Secretariat

Jamaluddin,

Tiawan,

Nasrullah

et al. 2023

pj.oem

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The role of supervision in improving employee discipline in the Sinjai Regency DPRD Secretariat. This research is a type of descriptive research, aimed at determining the role of supervision in improving employee discipline in the Sinjai Regency DPRD Secretariat. There are informants in this study, namely the Secretary of the Sinjai Regency DPRD, the Head of the Supervision and Budgeting Facilities Section, the Head of the Trial and Legislation Sub-Division, the Legislative Drafting Analysis Section Employee , the Legislative Drafting Section Employee. The data collection techniques used are observation, interviews and documentation. Data analysis techniques used, namely data collection, data condensation, data presentation and conclusion/verification. The results showed that supervision in the secretariat of the Sinjai Regency DPRD played a very important role in improving employee work discipline, judging from the indicators, namely setting standards for implementation or planning, work measurement, work assessment and corrective actions. Because by supervising, it will assess the work activities carried out by employees so that they will know the extent of employee work performance. Therefore, by conducting supervision, it will be easier to prevent if at any time in the implementation of activities there are irregularities committed by employees.

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Effect of Application of E-Kinerja Assessment System in Improving Employee Performance

Cited by 6 publications

References 9 publications

Low Citizen E-Participation Within the Bekasi Nyambung Bae Complaint Service in Bekasi Regency

Low Citizen E-Participation Within the Bekasi Nyambung Bae Complaint Service in Bekasi Regency

Performance of Education Personnel in Administration in the Implementation of Office Administration

The Role of Supervision in Improving Employee Work Discipline in the Sinjai Regency DPRD Secretariat

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