Effect of the planned therapeutic communication program on therapeutic communication skills of pediatric nurses

Abstract

Background: Therapeutic communication is the basis of interactive relationships among health team and their patients: that affords opportunities to establish rapport, understand the client's experience, formulate individualized or client interventions and optimize health care resources. Aim: this study was carried out to assess the effect of a planned therapeutic communication program on therapeutic communication skills of pediatric nurses. Methods: Setting: the study was carried out at Shebin El kom and Benha University hospitals. Research design: a quasi experimental research design was utilized. Sample: all staff nurses (132) who are working at the previously mentioned settings were included. Tools: Two tools were used for data collection. Tool one: a therapeutic communication questionnaire: consisting of two parts: (a) Socio-demographic structured questionnaire to obtain demographic data of the studied sample and (b) a structured therapeutic communication knowledge questionnaire to assess nurses' knowledge pre and post therapeutic communication program. Tool two is a five points Likert-scale structured check list used to assess the degree of improvement in pediatric nurses' skills and practice of therapeutic communication. Results: The results of this study showed a positive statistical significant correlation between total knowledge score and total practice score of nurses' therapeutic communication skills at each measurement time (pre: r = 0.52, p < .00; post r = 0.53, p < .001). Also, a highly statistical significant improvement in pediatric nurses' knowledge, practice and skills regarding therapeutic communication was found p < .001. Conclusions: It was concluded that pediatric nurses had significant improvement in their knowledge and skills regarding therapeutic communication with their hospitalized child patients after utilization of a planned therapeutic communication program. Recommendation: Continuously implement advanced therapeutic communication programs for pediatric nurses to enhance safe and healthy interactions, foster trust and improve recovery of their hospitalized children.

Predictors of therapeutic communication between nurses and hospitalized patients

“…Therapeutic communication is a central element of the nurse-patient interaction, which helps to achieve positive health outcomes (Lima et al., 2012; Rezende et al., 2013). Younis et al. (2015).…”

“…The nursing process is achieved through an interpersonal environment. Each interaction relied on the principle that promotes well-being and enhances satisfaction (Younis et al., 2015; Henson, 2007). According to the World Health Organization (WHO) report, communication serves an instrumental role that is at the heart of who we are as human beings (WHO, 2010).…”

The Relationship Between Communication Skills and Early Maladaptive Schemas in Pediatric Nurses

“…Therapeutic interaction between the child, family, and nurse can lead to the independence of caregivers, lower workload, higher care satisfaction, and possibly lower side effects and shorter hospital stay [3]. Many studies consider the ability to communicate properly as one of the key characteristics of a nurse [10]. Shimoinaba et al reported that nurses, who communicated correctly and completely during patient care over a longer period and in a more appropriate environment, were able to prepare patients and their caregivers to express their feelings and have better communication [11].…”

Influences of Therapeutic Communication on Model of Structural Reflection on Parents of Patients Satisfaction

“…model of structural reflection (MSR) parents patient's satisfaction therapeutic communication & Amiegheme, 2016). But according to research (Younis, Mabrouk, & Kamal, 2015) there are 71% of health service providers accustomed to poor communication, as well as incomplete culture and information exchange. Based on research by (Agustin, Kusnanto, & Sulistiawati, 2017), that with providing training interventions interventions to nurses using MSR has a positive effect in influencing changes in empathy in the communication made by nurses to the patient's family.…”