2017
DOI: 10.4018/978-1-5225-1019-2.ch010
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Effective Leadership and Management in Universities through Quality Management Models

Abstract: Governments around the world have displayed lack of urgency to compel universities leaders and managers to improve the way they prepare the human resources bases of their national economies. The purpose of this research is to specifically evaluate the existing leadership styles and management practices in universities in Nigeria using Quality Management models to identify some excellence-related factors associated with success in the models. This investigation adopted a survey research design. The population o… Show more

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Cited by 14 publications
(12 citation statements)
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“…Considering the quality management area, studies focused on quality practices were found [60,61], as well on quality tools [49]; quality principles [25,62,63]; quality management systems standards, such as ISO 9001 [31]; models of quality management, like Total Quality Management (TQM) [50,52,[64][65][66][67][68][69][70][71]; quality management maturity models like the quality management systems index (QMSI) [72], the Malcolm Baldrige National Quality Award [70], and the European Foundation for Quality Management Excellence Model (EFQM) [55,73,74]; world-class manufacturing [69]; and Hayes' six stages of quality system implementation [47,49,75].…”
Section: Theme Ii-qm Approachesmentioning
confidence: 99%
“…Considering the quality management area, studies focused on quality practices were found [60,61], as well on quality tools [49]; quality principles [25,62,63]; quality management systems standards, such as ISO 9001 [31]; models of quality management, like Total Quality Management (TQM) [50,52,[64][65][66][67][68][69][70][71]; quality management maturity models like the quality management systems index (QMSI) [72], the Malcolm Baldrige National Quality Award [70], and the European Foundation for Quality Management Excellence Model (EFQM) [55,73,74]; world-class manufacturing [69]; and Hayes' six stages of quality system implementation [47,49,75].…”
Section: Theme Ii-qm Approachesmentioning
confidence: 99%
“…Management is a process or framework that involves the guidance or direction of a group of people towards organizational goals or tangible goals (Ololube, 2017). The word "management" comes from the Latin word from the word "manus" which means hand and "agere" which means to do.…”
Section:  Theoretical Framework Educational Management Conceptsmentioning
confidence: 99%
“…In general, management can be understood as a science that can influence or empower organizational resources to achieve established goals effectively and efficiently. Management can also be defined as the ability or skill to obtain an outcome in order to achieve goals through the activities carried out (Ololube, Agbor, & Agabi, 2017;Serdyukov, 2017). Management is also a process of integrating resources that are not connected to the entire system to achieve goals.…”
Section: Understanding Of Education Managementmentioning
confidence: 99%