Effects of Training on Organizational Performance

Abstract

<jats:p>Training is one of the Human Resources functions of the organization. When employees are recruited into the organization, they may not come with all the required skill set to discharge fully their roles in the organization. Hence, the one to equip such new employees with relevant skill set for the good of the organization. Also, the business world is very dynamic and ever changing. Organizations keep innovating making it imperative or organizations to keep training and learning. The rate technological advancement has made it almost impossible for any forward looking organization not to flow with the competition is cut throat. Customers keeping raising expectations which every bank which want to remain in business will necessarily have to meet. The Customer-facing employees will need the right skills, knowledge and attitude to manage the customers with their high expectation. The right skill, knowledge and attitude can be acquired through training. The research attempts to find out the impact which training has employee performance bearing in mind that the aggregate of individual performance will culminate to organizational performance. The study considered the microfinance bank sub-sector from which three banks were selected. Data was collected from 304 respondents who were drawn using Taro Yamane sample size determination technique through structured questionnaire. The data collected was subjected to both descriptive and inferential techniques were used to test formulated hypotheses. The study showed that employee skill, knowledge and ability gained from training has significant effect on productivity. Further findings reveal that training has effect on employee commitment to the organization. The conclusion is that training enhances employee performance as well as employee commitment to the organization. It is therefore, recommended that microfinance banks and all organization should take more active interest in the training of its employees.</jats:p>

The Impact of Training and Innovation on Organizational Performance in the Hospitality Industry in Malaysia: Job Satisfaction as Mediator

“…Training is a vital component for the hospitality industry to attain organisational performance. A well-designed training program leads to a high level of organisational performance (Daniel, 2018). Training provided to the employees is transferred into organisational performance through employee satisfaction and employee performance (Nassazi, 2013;Imran & Tanveer, 2015).…”

“…2002) have also discovered in their research that training is unlikely to create positive changes in job satisfaction or organizational performance. This belief is contradicted by (Garavan et al, 2021;Kanapathipillai & Azam, 2020;Samwel, 2018;Gobal et al, 2018;Daniel, 2018;David et al, 2005;Jenks et al, 2007) who clarified that employee can increase their intelligence, adeptness and aptitude through training programs that are well designed. Moreover, the training programs impart knowledge that could be shared by all trainees' which would lead to job satisfaction (Gobal et al, 2018) and ultimately enhance organisational performance (Karim et al, 2019).…”

“…Training is envisaged as a significant predictor of job satisfaction and organizational performance by many scholars (Kanapathipillai & Azam, 2020;Samwel, 2018;Gobal et al, 2018;Daniel, 2018;Olalere & Adesoji, 2013;Anwar & Shukur, 2015;Okotoni & Erero, 2005;Chiang et al, 2005). Training is a vital factor that helps to enhance an organisation's performance as well as it promotes the index of stability of a business (Colombo & Stanca, 2008).…”

Influence of Marketing Mix Strategy on Business Arena Corner

“…Strategy refers to various managerial decisions and actions to distinguish the company from competitors and maintain its competitive advantage. The company's strategy must be following its mission, resources, and environmental circumstances (Daniel, 2018). A marketing strategy is a strategy that organizations use to provide their target customers with quality products at affordable prices, offer effective promotional strategies, and interact with their distribution outlets, thus creating demand for their products and improving performance (Gituma, 2017).…”

Assessment on Factors Affecting Asset Management Performance in Malaysian Government Agencies: A Concept Paper

“…A study by Olaniyan and Ojo (2008), and Naqvi and Khan (2013) revealed that training has a significant positive relationship with organisational performance. The positive impact between training and organisational performance is that increased employees' skill, knowledge, and ability gained from training affects employees' commitment to the organisation, resulting in better productivity (Daniel, 2018). Therefore, it is necessary to improve and apply training as part of organisational agendas to achieve organisational objectives.…”