“…The results of the research, the review of scientific literature [ 41 , 42 , 43 , 44 , 45 , 46 , 47 ], and business studies [ 48 ] allow the Authors to draw more general conclusions on advantages related to the use of ML algorithms in pragmatics of control and management of logistics processes, which are summarized below. When considered from a synthetic perspective, the following statements can be assumed to be true: - ML algorithms are able to establish priorities and to automate the process of making managerial decisions (also in the context of control) in complex and simple logistics systems (e.g.,: OP-TO); ML algorithms are able to establish priorities and to automate the process of making managerial decisions (also in the context of control) in complex and simple logistics systems (e.g.,: OP-TO);
- ML uses historical and real-time generated data for learning; this fact defines flexibility of management systems that apply ML;
- Algorithm-based business uses advanced ML algorithms to achieve a high level of automation—transition to this type of activity makes way for new innovative business models;
- ML provides the possibility to analyse large resources of complex data and streaming data and to draw conclusions—also from predictive analysis—that can be unavailable to the human mind;
- Intelligent, ML-supported business processes can considerably increase efficiency of logistics-oriented systems; they make it possible to develop precise plans and forecasts, to automate tasks, to reduce costs, and to eliminate most human errors;
- As there is an increasing interest in the development of ML systems to include a function for explainability, it may be further developed in cognitive computing systems.
…”