Elementos De La Aduana De Manzanillo, Colima Como Facilitadores Para La Integraci?n De Su Puerto a La Cadena De Suministro Global

Abstract

The Customs Office is an element that is essential to realize the foreign trade operations (clearance of goods for import and export), and its main powers to supervise, monitor and control the entry and exit of goods. Therefore, the aim of this research is to identify and correlate the elements that Customs Office of Manzanillo, Colima has to facilitate the integration of its port to the global supply chain, from customs agencies perspective. Derived from the above, this research was conducted considering elements such as security systems, information technology, personnel training and responsiveness of Customs. The information was obtained through a questionnaire of 20 items to a survey of 97 customs agencies located in Manzanillo, Colima. The results highlighted that staff training and information technology are strongly related to integration, while security systems and responsiveness have a moderately strong correlation towards integration.