Emergency nurses' perspective of workplace violence in Jordanian hospitals: A national survey

ALBashtawy, Mohammed; Aljezawi, Maʼen

doi:10.1016/j.ienj.2015.06.005

Cited by 95 publications

(133 citation statements)

References 19 publications

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“…In our study, eighty (59.7%) of HCWs in emergency department were exposed to WPV during the past year (Table 1). Our study findings are consistent with previous studies [2, 10, 12, 20]. The highly stressful situations and their direct contact with patients and their families were the main causes of verbal and physical abuse in emergency setting [21].…”

Section: Discussionsupporting

confidence: 93%

“…In addition to the high-stress environment, and lack of visible or trained security staff compared to other health care specialties [9]. Experiencing violence at work has many negative impacts both at the organizational and individual level, such as increase the perceptions of burnout, decreased job performance and job satisfaction, poor mental health, creating a hostile work climate and results in the suboptimal care to patients [2, 10]. The prevalence of WPV vary between countries.…”

Section: Introductionmentioning

confidence: 99%

“…In Saudi hospitals, more than two-thirds (67.4%) of HCWs reported they were victims of violence and nurses were more likely to be exposed to WPV than physicians (p<0.001) [12]. In Jordon, 75% of nursing staff in emergency departments some form of violence [2]. In Palestinian public hospitals, the majority of HCW (80.4%) reported exposure to violence in the previous 12 months; 20.8% physical and 59.6% non-physical [7].…”

Section: Introductionmentioning

confidence: 99%

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Prevalence and risk factors of workplace violence against health care workers in emergency department in Ismailia, Egypt

Abdellah¹,

Salama²

2017

Pan Afr Med J

116

103

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IntroductionEmergency department is one of the high-risk areas, where violence against health care workers (HCWs) is a prevalent and serious problem. Violence has negative effects on HCWs, and therefore on the quality of care provided in emergency department. This study aimed to determine the prevalence, types, sources and risk factors of violence reported by HCWs in emergency department.MethodsA cross-sectional study was conducted using a standardized questionnaire developed by the WHO. One hundred thirty four questionnaires were included in this study (94.4% response rate).ResultsWPV was reported by 59.7% of HCWs. Verbal violence was the most reported (58.2%), compared to physical violence (15.7%). The most reported reasons for violence were waiting time and that patient and family expectations not being met. Only 29.5% of HCWs who experienced verbal violence and 23.8% of who experienced physical violence reported it to hospital authority. About 75% of HCW thought that work place violence could be prevented, and about 60% said that no action was taken against the attacker by hospital authority.ConclusionViolence against HCWs in emergency department is a significant issue that cannot be ignored. There are multiple reasons. The key point in dealing with the problem is to treat its specific causes.

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Section: Discussionsupporting

confidence: 93%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Prevalence and risk factors of workplace violence against health care workers in emergency department in Ismailia, Egypt

Abdellah¹,

Salama²

2017

Pan Afr Med J

116

103

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“…Literatürde de hasta ile yakın çalışılan, triyaj ve muayene esnasında şiddete maruz kalma oranlarının daha fazla olduğu belirtilmektedir (5,26). Çalışanların çoğu şiddete maruz kalma açısından acil servis ortamını hastanenin diğer birimlerine kıyasla daha riskli olduğunu, şiddet riskinin iş stresini arttırdığını belirtmiştir.…”

Section: Bulgularunclassified

“…Şiddet türleri ise; fiziksel, sözel (hakaret vb), psikolojik (tehdit vb) ve cinsel şiddet olarak sınıflanmaktadır. Literatürde hastanelerin yüksek riskli çalışma ortamları olduğu, sağlık sektöründe şiddet oranlarının giderek arttığı belirtilmekte (3,4,5,6), Amerika'da 3. sırada sağlık sektöründeki yaralanmaların yer aldığı raporlanmaktadır (7). Acil servisler ise şiddetin en çok gerçekleştiği üniteler olup, yapılan çalış-malarda sözel şiddet en yüksek oranlara sahiptir (3,5).…”

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Acil Servis Çalışanlarında Şiddete Maruz Kalma Durumunun İncelenmesi

Cenk¹,

Karahan²

2020

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ÖZETAmaç: Şiddet günümüzün önemli sorunlarındandır ve hastanelerin acil servis üniteleri şiddete maruz kalma riskinin daha fazla olduğu ortamlardandır. Muğla ilinde gerçekleştirilen bu tanımlayıcı çalışma, kamu hastaneleri acil servislerinde görevli sağlık çalışanlarının şiddete maruz kalma durumlarının incelenmesi amacıyla yapılmıştır. Methods: The population of the study included 280 health professionals working within the emergency departments of public hospitals located in the province of Muğla. The sample included 198 health professionals who had agreed to participate in the study. The study data were collected using a questionnaire involving 40 responses which was specially created by the researchers based on relevant previous literature. Data analysis was undertaken by computer using the chi-squared test and by calculating numbers and percentages. Gereç veResults: Of the participants, 69.7% were female, 76.8% were nurses, and 57.6% had been working in the emergency department for between one and five years. 90.4% had been exposed to verbal abuse, while 23.2% had been exposed to actual physical violence. A majority of the manifestations of verbal abuse came from patients' relatives. After being exposed to violence, it was determined that workers felt anger, and they felt distant from their work. The rate of notification/reporting of physical violence was 64%, and the rate of receiving psychological support in those that were exposed to violence, was extremely low. It was also found that a majority of healthcare workers thus exposed wished to change the department where they were working. Conclusion:We suggest that the number of precautions for ensuring workers' safety should be increased, legal sanctions should be made more effective as a deterrent, and programmes for preventing violence should be more effective and well-planned in our country.

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Workplace violence in nursing: A concept analysis

Al-Qadi

2021

Journal of Occupational Health

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Objectives To clarify the concept of workplace violence in nursing and propose an operational definition of the concept. Methods The review method used was Walker and Avant's eight‐step method. Results Identification of the key attributes, antecedents, consequences, and empirical referents of the concept resulted in an operational definition of the concept. The proposed operational definition identifies workplace violence experienced by nurses as any act or threat of verbal or physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the worksite with the intention of abusing or injuring the target. Conclusions Developing insights into the concept will assist in the design of new research scales that can effectively measure the underlying issues, provide a framework that facilitates nursing interventions, and improve the validity of future studies.

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Emergency nurses' perspective of workplace violence in Jordanian hospitals: A national survey

Cited by 95 publications

References 19 publications

Prevalence and risk factors of workplace violence against health care workers in emergency department in Ismailia, Egypt

Prevalence and risk factors of workplace violence against health care workers in emergency department in Ismailia, Egypt

Acil Servis Çalışanlarında Şiddete Maruz Kalma Durumunun İncelenmesi

Workplace violence in nursing: A concept analysis

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