Emotionality Does but Spirituality Does Not: The Effect of Emotional and Spiritual Intelligence on Organisational Citizenship Behaviour

Abstract

The current study explores the relationship between emotional intelligence (EI) and spiritual intelligence (SI) and the consequent effect of both on organisational citizenship behaviour (OCB). The piece of writing measures the concept of EI, SI and OCB across 555 respondents from various public and private sector organisations in India. The goodness of fit is measured with the help of AMOS by using structural equation modelling (SEM), and association between the variables is examined by using path analysis for hypotheses testing. Results of the study unveil a significant correlation between EI and SI and further depict that EI only has a significant effect on employees' OCB and their SI as such has no effect on it.

The Effect of Emotional Intelligence, Servant Leadership, and Organizational Commitment on Organizational Citizenship Behavior: A Study of the South Tangerang City Education and Culture Office

“…This research uses emotional intelligence, servant leadership and organizational commitment variables. Some of the researchers studied those variables were Indriani and Sari [6], Ibrahim [7], Yadaf and Punia [8], exemplified that emotional intelligence had positive and significant effect on OCB. Mira and Margareta [9], Sedarmayanti and Kuswanto [10], Al-amri, et.al.…”

“…The research has been conducted by Indriani and Sari [6], Yadav and Punia [8] and Naderi Anari [20], found out that emotional intelligence had positive and significant effect on OCB.…”

The Effects of Spiritual Intelligence and Organizational Citizenship Behavior to Employees Performance: Study at Sharia Banks in Gorontalo Province

“…However, not all studies of spiritual intelligence with OCB produce the same findings. Like research by Yadav and Punia (2016) found that spiritual intelligence unsignificant effect on OCB. The difference between the findings of the researchers made spiritual intelligence in relation to OCB interesting to be examined until now.…”

Relationship Between Optimism with Extra Role Behaviors and Occupational Accidents: A Case Study Among Nurses and Nursing Aids Working in Two Hospitals in Qom City, Iran: A Cross-Sectional Study

“…Higher scores indicated better conditions. Reliability of the third tool, based on Cronbach's alpha, was reported as 0.89 (16). Questionnaires were completed as self-reported and semisupervision form.…”

“…Organizational behavior has been linked to overall organizational effectiveness, thus, these types of employee behaviors have important consequences in the workplace (15). In addition, the OCB is useful in the prediction of organizational virtuousness as well as job performance (16).…”