2019
DOI: 10.1080/10967494.2018.1549629
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Employee Voluntary and Involuntary Turnover and Organizational Performance: Revisiting the Hypothesis from Classical Public Administration

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Cited by 36 publications
(30 citation statements)
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“…Despite some findings that the impacts of voluntary and involuntary turnover on organizational performance are quite similar (Batt and Colvin ; Hancock et al ), robust evidence has suggested otherwise (Park and Shaw ). For example, involuntary turnover has been found to have a positive relationship with organizational performance because employees with performance deficiencies or behavioural problems are dismissed and replaced (Holtom et al ; Lee ), yet An () found an inverted‐U‐shaped relationship between the two, suggesting that a higher level of involuntary turnover is harmful. Both An () and Lee () failed to find a statistically significant relationship between voluntary turnover and organizational performance, while Moon () found an inverted‐U relationship between the two with data from US federal agencies.…”
Section: Literature Reviewmentioning
confidence: 99%
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“…Despite some findings that the impacts of voluntary and involuntary turnover on organizational performance are quite similar (Batt and Colvin ; Hancock et al ), robust evidence has suggested otherwise (Park and Shaw ). For example, involuntary turnover has been found to have a positive relationship with organizational performance because employees with performance deficiencies or behavioural problems are dismissed and replaced (Holtom et al ; Lee ), yet An () found an inverted‐U‐shaped relationship between the two, suggesting that a higher level of involuntary turnover is harmful. Both An () and Lee () failed to find a statistically significant relationship between voluntary turnover and organizational performance, while Moon () found an inverted‐U relationship between the two with data from US federal agencies.…”
Section: Literature Reviewmentioning
confidence: 99%
“…For example, involuntary turnover has been found to have a positive relationship with organizational performance because employees with performance deficiencies or behavioural problems are dismissed and replaced (Holtom et al ; Lee ), yet An () found an inverted‐U‐shaped relationship between the two, suggesting that a higher level of involuntary turnover is harmful. Both An () and Lee () failed to find a statistically significant relationship between voluntary turnover and organizational performance, while Moon () found an inverted‐U relationship between the two with data from US federal agencies. The inconsistent findings suggest that organizational contexts may play a moderating role, and better measurement of key variables, such as organizational performance, and more rigorous statistical models may be needed to further the research.…”
Section: Literature Reviewmentioning
confidence: 99%
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“…Employee turnover is one of the industry's most important problems (Hughes et al, 2010). In short, excessive turnover can cost organizational performance (An, 2019). Thus, it is important for any organization to investigate what factors affect turnover intention in order to understand the reasons for actual turnover.…”
Section: Introductionmentioning
confidence: 99%
“…Both situations, pull and push voluntary leaving of high-performance employees negatively affects business performance (Choi et al, 2012;Kim & Rehg, 2018;Kwon & Rupp, 2013;Park & Shaw, 2013;Price, 1977;Schwab, 1991) because institutions continue competing for valuable human capital to improve the performance, and lower the competition's competitive advantage (Gardner, 2005). When the institution disregards these two TI modalities there are negative consequences, because TI has high organizational costs (Jo, 2008); therefore, the institution must manage TI rather than minimize it (An, 2019).…”
Section: Research Literaturementioning
confidence: 99%