En Route Operational Errors and Situational Awareness

Durso, Francis T.; Truitt, Todd R.; Hackworth, Carla A.; Crutchfield, Jerry M.; Manning, Christine A.

doi:10.1207/s15327108ijap0802_6

Cited by 47 publications

(28 citation statements)

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“…However, SAGAT is criticized as it interrupts the natural flow of the task. To address these limitations, Durso et al developed the Situation Present Assessment Method (SPAM) based on the premise that SA involves simply knowing where to find a particular piece of information in the environment [30]. In addition to being less intrusive than other techniques [31], the benefits of using SPAM lie in it uses response time to indicate the level of SA so that the results reflect the real-time dynamic SA of the operator.…”

Section: Measurement Of Situation Awarenessmentioning

confidence: 99%

Measuring Operators Situation Awareness in Smart Operation of Cranes

Fang

Cho

2017

Proceedings of the International Symposium on Automation and Robotics in Construction (IAARC)

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-Equipment operators play an integral role in the safe and efficiency operation of heavy equipment. They observe the environment, understand the situation, and make decisions and actions accordingly. Compared with other types of equipment, operating a crane is more sophisticated and mentally demanding, and thus crane operators are more vulnerable to human errors. Therefore, special considerations to mitigate operator errors should be taken when designing an operatorassistance system for construction cranes. With the goal of improving the operators' situation awareness (SA) of safety risks, this research presents a technical framework and practical system architecture for an operator-assistance system by leveraging real-time motion sensing and 3D modeling of dynamic workspaces. An approach for evaluating operators' SA was proposed to validate the effectiveness of the assistance system in actual lifting operations. Results in a series of field tests indicated that the prototype system improved the operators' SA which resulted in an improved lift performance.

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Section: Measurement Of Situation Awarenessmentioning

confidence: 99%

Measuring Operators Situation Awareness in Smart Operation of Cranes

Fang

Cho

2017

Proceedings of the International Symposium on Automation and Robotics in Construction (IAARC)

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“…Poor situation awareness has been implicated as a major factor in carrier aircraft accidents, ATC-reported incidents [6,7] and the severity of ATC operational errors [8,9].…”

Section: Situation Awareness and Workloadmentioning

confidence: 99%

“…The number of correctly answered queries, in this view, corresponds to the amount of situation awareness in the operator's head, because the operator must rely solely on memory for accurate responses. Durso's online method, known as the Situation Present Awareness Method (SPAM; [9]), also queries operators for situation awareness information, but quieries are presented while the simulation is ongoing and all displays are active. Because information relevant to the online probe queries is always available, situation awareness is measured as both the number of correct responses and response latency, the time to respond to the query.…”

Section: Measuring Situation Awarenessmentioning

confidence: 99%

Diagnosticity of an online query technique for measuring pilot situation awareness in nextgen

Strybel

Bacon

et al. 2010

29th Digital Avionics Systems Conference

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An online probe technique for measuring situation awareness and workload was evaluated for its ability to detect changes in awareness and workload caused by changes in roles and responsibilities for traffic separation. Three plausible NextGen concepts of operation were evaluated: Pilot primary (pilots responsible for traffic separation), ATC primary (ATC responsible for most traffic separation) and Automation Primary (automated conflict detection and resolution agent responsible for most traffic separation). Pilots were queried about task relevant information throughout a ninety-minute scenario. Queries were categorized into conflict, command and communications, and status information. Situation awareness was measured in terms of response latency and accuracy to the queries. Response latency to conflict queries changed with concept of operation, suggesting that online queries for specific task-relevant information can determine changes in situation awareness for task-specific information.

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“…They likewise indicated that these errors were often seen as a result of failed social interaction rather than misunderstanding of a procedure. In ATC, transfer of responsibility occurs during position relief briefings (PRBs) which are implicated in a small (3%) but significant number of operational errors (Durso et al 1998). In medicine, we find that the Institute of Medicine's Crossing the Quality Chasm (Institute of Medicine 2001) identifies collaboration and communication between physicians as one of the 10 recommendations for improving health care quality.…”

Section: Introductionmentioning

confidence: 99%

The cooperative shift change: an illustration using air traffic control

Durso

Crutchfield

Harvey

2007

Theoretical Issues in Ergonomics Science

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We define the cooperative shift change and consider it from the perspective of four phases identified in Grusenmeyer (International Journal of Human Factors in Manufacturing, 5, 163-176, 1995): end-of-shift, arrival, meeting, and taking post. We describe the differences expected for the phases for both outgoing and incoming operators, discuss various domains that differ in their shift-change profile, and consider why those profile differences obtain. With this framework as a backdrop, we explore in detail the shift change, or position relief briefing (PRB), of air traffic control. This theoretical framework has the potential to aid in the classification and comparison of the transfer of responsibility in a variety of industrial tasks. This study could aid in the implementation of changes for air traffic control PRBs.

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En Route Operational Errors and Situational Awareness

Cited by 47 publications

References 0 publications

Measuring Operators Situation Awareness in Smart Operation of Cranes

Measuring Operators Situation Awareness in Smart Operation of Cranes

Diagnosticity of an online query technique for measuring pilot situation awareness in nextgen

The cooperative shift change: an illustration using air traffic control

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En Route Operational Errors and Situational Awareness

Cited by 47 publications

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Measuring Operators Situation Awareness in Smart Operation of Cranes

Measuring Operators Situation Awareness in Smart Operation of Cranes

Diagnosticity of an online query technique for measuring pilot situation awareness in nextgen

The cooperative shift change: an illustration using air traffic control

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Measuring Operators Situation Awareness in Smart Operation of Cranes

Measuring Operators Situation Awareness in Smart Operation of Cranes