Enabling a User-Friendly Visualization of Business Process Models

Hipp, Markus; Strauß, Achim; Michelberger, Bernd; Mutschler, Bela; Reichert, Manfred

doi:10.1007/978-3-319-15895-2_33

Cited by 11 publications

(3 citation statements)

References 25 publications

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“…One other study, with relatively small sample size, shows that procedural (imperative) process models aid comprehension more than declarative models do (Pichler et al 2012), perhaps because procedural process models explicate the sequence of activities, while this information is hidden in declarative models. In addition, BPMN3D, a version of BPMN that uses dimensions for data objects is evaluated as best for comprehension, followed by Bubble, which visualizes process tasks as bubbles, and then other uncommon visualization concepts of process models (Hipp et al 2014). …”

Section: Representation Paradigmmentioning

confidence: 99%

Comprehension of Procedural Visual Business Process Models

Figl

2017

Bus Inf Syst Eng

115

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Visual process models are meant to facilitate comprehension of business processes. However, in practice, process models can be difficult to understand. The main goal of this article is to clarify the sources of cognitive effort in comprehending process models. The article undertakes a comprehensive descriptive review of empirical and theoretical work in order to categorize and summarize systematically existing findings on the factors that influence comprehension of visual process models. Methodologically, the article builds on a review of forty empirical studies that measure objective comprehension of process models, seven studies that measure subjective comprehension and user preferences, and thirty-two articles that discuss the factors that influence the comprehension of process models. The article provides information systems researchers with an overview of the empirical state of the art of process model comprehension and provides recommendations for new research questions to be addressed and methods to be used in future experiments.

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Section: Representation Paradigmmentioning

confidence: 99%

Comprehension of Procedural Visual Business Process Models

Figl

2017

Bus Inf Syst Eng

115

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“…Vários estudos (Joneidi, et al, 2019), (Figl, 2017), (Hipp, et al, 2014), (Ottensooser, et al, 2012), (Schrepfer, 2010), (Rosemann, 2006), analisaram uma melhor compreensão dos modelos de processo de negócio, mas sem focar no público, em vez disso, melhorando a compreensão da própria linguagem formal ou conceitual. Por conseguinte, muitos outros trabalhos discutem os fatores que influenciam a compreensão do conteúdo sintático de modelos de processos, resumidos por: finalidade do modelo , domínio do problema (Lakhotia, et al, 1993), modelagem e notação (Sarshar, et al, 2005), (Hahn, et al, 1999), (Agarwal, et al, 1999), a apresentação visual (Moher, et al, 1993), ), e complexidade de modelo de processo (Turetken, et al, 2016), (Canfora, et al, 2005).…”

Section: Trabalhos Relacionadosunclassified

CAMELoT - Tradutor Semiautomático de Processos em BPMN para Modelos Compreensíveis aos Cidadãos

Oliveira

Cappelli

Santoro

2021

iSys

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Modelos de processos de negócios são artefatos usados para apoiar o entendimento de como obter um serviço ou produto, porém, como são construídos com linguagens técnicas, não são de fácil compreensão pelos cidadãos. Por isso, uma linguagem de processos “cidadã” precisa ser utilizada, contudo, é improdutivo para as empresas modelar todos os seus processos de novo usando essa nova linguagem, uma vez que é mais comum o uso de BPMN. Logo, uma tradução automatizada é necessária, e neste artigo, descrevemos o aplicativo CAMELoT que traduz de forma semiautomática modelos de processo de negócio para modelos numa linguagem de processos cidadã, que busca facilitar o entendimento dos cidadãos.

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“…Because processes require the incorporation and use of knowledge, BPM and KM are closely connected and synergistically interrelated (Bitkowska, 2016). Elements of process management, such as learning by doing (Schmidt, 2011), reengineering (Hipp et al, 2015), modeling (Klinkmu ¨ller and Weber, 2017) and quality management (Leu and Huang, 2011) can thus be integrated with KM (Kalpic and Bernus, 2006).…”

Section: Introductionmentioning

confidence: 99%

Determinants of BPMS use for knowledge management

Martín-Navarro

Sancho

Medina-Garrido

2023

JKM

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Purpose Companies are increasingly implementing business process management systems (BPMSs) to support their processes. However, there is a gap in the literature regarding whether users also use BPMSs to manage the knowledge needed for processes to be completed. This study aims to analyze the factors that cause users to use BPMSs to manage the knowledge required in business processes. Design/methodology/approach The paper proposes an original model that integrates two successful information system models applied to BPMSs and knowledge management systems. To test the hypotheses derived from this new model, data were collected from 242 mature BPMS users from 12 Spanish and Latin American companies. Structural equation modeling with AMOS was used to examine the model. Findings Users’ perceived usefulness of a BPMS when using it for knowledge management (KM) is the only factor influencing them to use it for KM. Practical implications This study has practical implications for managers wishing to successfully implement a BPMS to support processes and for employees to use the knowledge embedded in the tool. The latter will only happen if users perceive the tool’s usefulness for KM. Originality/value To the best of the authors’ knowledge, this model is the first empirically validated model to successfully analyze BPMS users’ tendency to use BPMSs as a tool to support necessary KM in processes.

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Enabling a User-Friendly Visualization of Business Process Models

Cited by 11 publications

References 25 publications

Comprehension of Procedural Visual Business Process Models

Comprehension of Procedural Visual Business Process Models

CAMELoT - Tradutor Semiautomático de Processos em BPMN para Modelos Compreensíveis aos Cidadãos

Determinants of BPMS use for knowledge management

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