Engineering Financial Enterprise Content Management Services

Abstract

The demand is increasing to replace the current cost ineffective and bad time-to-market hardcopy publishing and delivery of content in the financial world. Financial Enterprise Content Management Services (FECMS) have been deployed in intra-enterprises and over the Internet to network with customers. This paper presents Web service technologies that enable a unified scalable FECMS framework for intra-enterprise content flow and inter-enterprise interactions, combining existing sub-systems and disparate business functions. Additionally, the authors demonstrate the key privacy and access control policies for internal content flow management (such as content editing, approval, and usage) as well as external access control for the Web portal and institutional programmatic users. Through the modular design of an integrated FECMS, this research illustrates how to systematically specify privacy and access control policies in each part of the system with Enterprise Privacy Authorization Language (EPAL). Finally, a case study in an international banking enterprise demonstrates how both integration and control can be achieved.

Enterprise Content Management System for IT Training

“…Based on a study of an IT training company, Figure 1 depicts an overview of our ITTECMS, highlighting the main system components and stakeholders. The design of the ITTECMS should match the needs and interests for each stakeholder within and related to the IT Training Company (Chiu et al, 2010). The five main types of stakeholders include Content Developers, Subject Matter Experts, Instructors, Administrators, and Users (eLearnity, 2001).…”

“…Publications of these valuable solutions, such as tailor-made for individual enterprises, have been rarely found. Chiu et al (2010) proposed privacy and access control in the financial content management system. In this article we propose to enhance the access control to support the IT training company.…”

“…For physical access control, the Content Editorial Engines, Content Reception Engines and Content Publishing Engines (accessed by external users and served as information gateways) are set up in a Demoralized Zone (DMZ) (Shimonski et al, 2003, Chiu et al, 2010 with the protection of appropriate firewalls. Content Management System and Global Repository Management System where valuable and sensitive data stored are therefore set up within the intranet.…”

“…In this article, we present a holistic approach to address the problem based on our previous framework of Chiu et al (2010). The following key issues will be covered: (1) requirements and technical problems of ECM for the IT training industry, (2) an adapted methodology to elicit such requirements, (3) an enhanced ITTECMS architecture, (4) the design of ITTECMS components for secured internal content flow management and external access, (5) use of ontology in IT Training,(6) a comprehensive case study with detailed illustration on how various Web service technologies can streamline the main objectives of integration and control, and (7) analyze how Customer Relationship Management (CRM) activities can be facilitated.…”

Exploring the Use of Enterprise Content Management Systems in Unification Types of Organizations

“…Similarly, there are other papers which present and describe ECMS functionalities [4,5,20,21,[23][24][25][26] and technical aspects of ECMS components [27][28][29]. These papers are mostly published based on author experience and experimentation with the technology and their observations of the ECMS marketplace.…”