2020
DOI: 10.31219/osf.io/k3bfn
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Enhancing the inclusivity and accessibility of your online calls

Abstract: Multinational video conferencing and online calls for training and community building have been commonplace for many organisations, even prior to the COVID-19 pandemic. These calls can be intended to be hands-on and interactive, but it requires conscious designing, pre-planning, and careful moderation in order to make them inclusive for a range of abilities. This article describes formats and tools for designing online training calls for accessibility. Measures include high-quality real-time or post-hoc transc… Show more

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Cited by 5 publications
(7 citation statements)
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“…The following should be considered when setting up the programme’s digital infrastructure: geographical contexts and related restrictions, accessibility requirements for all participants, and available resources as well as financial or technical barriers to using them. A small selection of tools curated by careful testing can mitigate confusion, frustrations, and, importantly, digital exclusion (e.g., see [ 32 ]).…”
Section: Rule 7: Consider the Role That Technology Will Playmentioning
confidence: 99%
See 2 more Smart Citations
“…The following should be considered when setting up the programme’s digital infrastructure: geographical contexts and related restrictions, accessibility requirements for all participants, and available resources as well as financial or technical barriers to using them. A small selection of tools curated by careful testing can mitigate confusion, frustrations, and, importantly, digital exclusion (e.g., see [ 32 ]).…”
Section: Rule 7: Consider the Role That Technology Will Playmentioning
confidence: 99%
“…OLS uses various tools aligned with the requirements and accessibility of all participants (e.g., see [ 32 ]). Online training calls are delivered in English via Zoom that integrates with Otter.ai for live transcriptions.…”
Section: Rule 7: Consider the Role That Technology Will Playmentioning
confidence: 99%
See 1 more Smart Citation
“…When possible, we recommend using professional subtitles. While automatic subtitles are a cheaper option and have made great progress in the past few years (see [11]), they can unfortunately reinforce disparities among speakers as content is often better recovered for those who are native speakers. Providing a textual version of all audio content will not only help those whose vocal understanding is impaired and those experiencing poor sound quality but will also make it easier for non-native English speakers to follow along.…”
Section: A22 Select Tools With Consideration Of Disability Accommodationsmentioning
confidence: 99%
“…Online conferences offer new opportunities for participant engagement. Proposing different channels with video, audio-only, or text-based methods [11] can reduce the barriers for asking a question, and designated volunteers can post on behalf of participants who would prefer to ask a question anonymously (for example in ABCD-ReproNim). Solutions are also available to let the audience vote for comments they like and steer the conversation towards topics of common interest.…”
Section: B32 Provide Multiple Opportunities For Audience Engagementmentioning
confidence: 99%