Environment and Tourism

Holden, Andrew

doi:10.4324/9780203937624

Cited by 72 publications

(61 citation statements)

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“…Learning and business success form the basis of the organisation culture, which in turn permeates the tour guiding philosophy (Lugosi & Bray, 2008). Thus, ethics and values are essentially linked to the social world and become part of and incorporated into tourism management (Holden, 2000;Fennell, 2003;Macbeth, 2005). The survey results indicate that SGL draws its membership from tour guides who subscribe to this mental model.…”

Section: Discussionmentioning

confidence: 99%

Industry Leadership in Tourist Guiding: A Member’s Perspective of SGL Using the Organisational Learning Framework

Greiner¹,

Wegner²

2014

Asia-Pac J Innov Hosp Tour

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Abstract:In the pursuit of delivering high quality tourist experiences in a geographically remote and professionally isolated setting, many tourist guides in north Australia have associated themselves with Savannah Guides Limited (SGL). SGL is a professional association of tour guides operating in Australia's tropical savannas, a vast landscape renowned as remaining wilderness and harbouring many cultural assets. SGL seeks to set and maintain high standards in relation to interpretation and public education, training and guiding, and natural and cultural resource management. This paper provides a member's perspective of SGL and its perceived success, and discusses challenges the organisation faces for the future. The paper reports the results of a quantitative survey of existing and former members of SGL to investigate what guides are looking for in their professional association, and to what extent their expectations are being met. Exploratory factor analysis was conducted of Likert scales to detect patterns in members' expectations of and satisfaction with SGL. The underlying motivations for joining SGL were strong professional branding, working with like-minded people, and a sense of wanting to protect and care for the environment. Member expectations were largely fulfilled and benefits were seen to manifest in terms of business performance and personal satisfaction. From a member's perspective, SGL is a well-functioning and responsive organisation with strong leadership and a recognisable brand, and well equipped to master future challenges. The paper uses the learning organisation framework to discuss the challenges of ensuring the continued success of a tourist

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Section: Discussionmentioning

confidence: 99%

Industry Leadership in Tourist Guiding: A Member’s Perspective of SGL Using the Organisational Learning Framework

Greiner¹,

Wegner²

2014

Asia-Pac J Innov Hosp Tour

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“…Kita vertus, turizmas yra sudėtinga sistema, kur turistai, geografiniai elementai ir turizmo verslo subjektai yra integruoti ir priversti sąveikauti tarpusavyje įvairiose aplinkose (Holden, 2003). Visgi konkurencija tarp organizacijų turizmo sektoriuje yra labai didelė.…”

Section: Inovacijų Diegimo Vaidmuo Turizmo Sektoriujeunclassified

Inovacijų diegimą LEMIantys veiksniai Klaipėdos miesto turizmo sektoriuje

Meschi¹,

Župerka²,

Župerkienė³

2021

Tiltai

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Ida meschi, aurimas Župerka, erika Župerkienė Klaipėdos universitetas anotacijaStraipsnyje nagrinėjami veiksniai, darantys įtaką inovacijų diegimui Klaipėdos miesto sektoriuje. Aptariami globalūs pokyčiai, pastebimi ir Lietuvos turizmo sektoriuje. Atlikto giluminio interviu su ekspertais pagrindu išskirti veiksniai, trukdantys įgyvendinti inovacijų diegimo planus turizmo sektoriaus įmonėse: finansavimo stoka, investuotojų pritraukimo problema, nekryptingai formuojama Klaipėdos miesto turizmo politika, neparengta miesto turizmo strategija, nenustatyti jos prioritetiniai tikslai, nepakankamos pastangos pritraukiant turistus iš kaimyninių valstybių. Tyrimo rezultatų analizė parodė, kad, nepaisant išskirtų trūkumų, kaip labiausiai lemiantys inovacijų diegimą Lietuvos turizmo sektoriuje įvardijami technologiniai veiksniai (IT technologijos), kurių pagrindu gali būti didinamas darbo našumas ir gerinama aptarnavimo kokybė. PAGRINDINIAI ŽODŽIAI: inovacijos, inovacijų diegimas, turizmas, turizmo paslaugos, veiksniai. abstractIn the article there are analysed factors influencing implementation of innovations in Klaipėda city tourism sector. There are discussed the global changes noticeable in Lithuania tourism sector as well. On the basis of conducted in-depth interview with experts there are identified factors, which impede the realization of plans of implementation of innovations in enterprises of the tourism sector such as the following: lack of funding; the problem of attracting investors; unfocused tourism policy, formed in Klaipėda city; not prepared city tourism strategy and its underlying goals; insufficient efforts to attract tourists from neighboring countries. Analysis of the findings showed that with all identified failings there are named technological factors (IT technologies) as the most influencing factors determining implementation of innovations in Lithuania tourism sector, on the basis of which working efficiency may be enhanced and service quality may be improved. KEY WORDS: innovations, implementation of innovations, tourism, tourism services, factors. DOI: http://dx.doi.org/10.15181/tbb.v69i1.1054 ĮvadasTurizmas daugelyje šalių siejamas su šalies ekonominiais ir užimtumo veiksniais kuriant bendrąjį vidaus produktą bei tvarią vystymosi politiką. Turizmo įtaka šalies vidaus politikai (miestų ir miestelių plėtrai, žemės ūkio vystymui, platesniam paslaugų panaudojimui geografiniu aspektu ar kasdienio vartojimo prekių gamybos apimčių didėjimui) lėmė naujas visuomenės požiūrio tendencijas: turizmas pradėtas analizuoti ir vertinti kaip socioekonominės raidos katalizatorius, kuris užima prioritetinės ūkio veiklos pozicijas. Dėl pasikeitusio visuomenės požiūrio ir

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“…The earliest organisation, British Trust Conservation Volunteers, was formed in the late 1950s, initially offering projects in the UK. The sector has grown and internationalised during the latter part of the twentieth century in response to the growing concern for the degradation of the environment (Holden, 2000;Russo, 1999) at both global and local levels, by a range of stakeholders from the public, private and voluntary sectors.…”

Section: The Business Environment Of the Research Volunteer Sectormentioning

confidence: 99%

A strategic analysis of volunteer tourism organisations

Benson

Henderson

2011

The Service Industries Journal

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A significant number of tourists now wish to combine their concern for the degradation of the environment with their vacation activities. This concern, together with the need for educated people to work on ecological and scientific projects, has led to the emergence of a small but growing number of UK organisations that bring together paying volunteers and research projects to support research into sustainable development. There is little academic literature on the organisations that provide this travel service. The article examines key dynamics of the research volunteer market examined with data from questionnaire responses, interviews and observation. The article uses Porter's five forces model and the Strategic Position and Action Evaluation (SPACE) framework to strategically analyse this sector. The findings suggest that none of the five forces are strong enough to depress profits and therefore, the balance sheets should be healthy; however, this is not always the case. Consequently, the SPACE factors that appear related to the financial viability of the firms are explored. In conclusion, firms have the ability to make a substantial contribution to environmental sustainability and their survival is important; however, the risks of operating in this sector are relatively high.

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Environment and Tourism

Cited by 72 publications

References 0 publications

Industry Leadership in Tourist Guiding: A Member’s Perspective of SGL Using the Organisational Learning Framework

Industry Leadership in Tourist Guiding: A Member’s Perspective of SGL Using the Organisational Learning Framework

Inovacijų diegimą LEMIantys veiksniai Klaipėdos miesto turizmo sektoriuje

A strategic analysis of volunteer tourism organisations

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