2017
DOI: 10.7196/samj.2017.v107i5.12047
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Ethical and legal perspectives on the medical practitioners use of social media

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Cited by 23 publications
(17 citation statements)
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“…In the professional environment, WhatsApp groups are created and involve the sharing of information that poses a similar risk to patient confidentiality and privacy as other social media platforms. 16 The convenience of its use makes it an appealing option for communication between colleagues, with instant messaging potentially assisting with patient care as suggested by a survey done at The University Hospital Limerick in Ireland. 44 Despite the appeal, it is important to protect patient information and privacy and although WhatsApp uses end-toend encryption, the security of this in group chats has been questioned.…”
Section: Discussionmentioning
confidence: 99%
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“…In the professional environment, WhatsApp groups are created and involve the sharing of information that poses a similar risk to patient confidentiality and privacy as other social media platforms. 16 The convenience of its use makes it an appealing option for communication between colleagues, with instant messaging potentially assisting with patient care as suggested by a survey done at The University Hospital Limerick in Ireland. 44 Despite the appeal, it is important to protect patient information and privacy and although WhatsApp uses end-toend encryption, the security of this in group chats has been questioned.…”
Section: Discussionmentioning
confidence: 99%
“…1 Literature suggests that doctors use social media in a personal capacity [4][5][6][7] as well as in a professional capacity for purposes such as sharing of medical information, 1,8 education of healthcare professionals, [9][10][11] as a tool for patient education, 4 to promote physician practices, 6 and, in a small minority, to engage directly with patients in health promotion. 5,12,13 Maintaining professionalism and upholding ethical principles whilst using social media in healthcare is paramount, [14][15][16] and to assist with this, various different organisations offer social media guidance. The American Medical Association, 17 the British Medical Association, 18 the General Medical Council in the United Kingdom 19 and the Canadian Medical Association 20 all offer guidance with similar key principles.…”
Section: Introductionmentioning
confidence: 99%
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“…The idea of legal action arising from social media is still new in SA law, with the first case being that of Isparta v Richter in 2013, which resulted in the North Gauteng High Court awarding damages to the plaintiff, after suing the defendants for defamation arising from the posting of certain comments on the defendant's Facebook wall. [4] The security of sensitive data containing patient-identifiable information is another concern. A lost phone, or the unauthorised use thereof, can lead to a breach in security by an unknown and unidentifiable assailant.…”
Section: The Badmentioning
confidence: 99%
“…However, a practical and ethical guide for medical students and doctors has been published online by the South African Medical Association (SAMA). [4] This includes recommendations on how to avoid the minefield of ethical and legal issues encountered by healthcare providers using social media. It should be noted that there is a fundamental difference between social media platforms such as Facebook or Twitter, as mentioned in the SAMA guidelines, and confidential exchange of information by WhatsApp.…”
Section: And the Lawmentioning
confidence: 99%