Evaluating of Open and One Data in Digital Government Services Implementation: A Literature Study

Abstract

The Digital Government Open and One Data is a concept where citizens have the right to access open and one data services, information, and practices generated by the government. This concept has driven many countries to implement Open and One Government Data (O2GD). It is critically to assess the implementation of Open and One Government Data to make this implementation better in the future and meet the goal, which gives citizens free access to public data without restriction. This paper conducted by systematic literature review. This study focused on investigating the domains used to evaluate the implementation of O2GD. This study using literature review methods from the digital library in 2014-2020. The result of the study shows that there are seven main dimensions to evaluate the implementation of O2GD which are quality of data, benefit, public value, data infrastructures, people and organization, policy and regulation, application and services.

An Empirical Study on the Influencing Factors of Digital Government Service Level

“…Theoretical and practical research has entered a new stage. In foreign research on digital government services, in terms of research content, Turuy (2021) believes that "data quality, efficiency, public value, data infrastructure, people and organizations, policies and regulations, applications and services are seven dimensions to promote the opening of government service data., Dwivedi (2017) believes, "Strengthening the field of theoretical research in government services by enhancing research topics such as electronic participation, transparency, interaction, trust, security, and collaboration.". In terms of research countermeasures, Dzikrullah (2017) believes that "interoperability has become an important requirement for e-government infrastructure, and the quality of public services is improved through information technology.…”

Applying the UTAUT to Understand Factors Affecting the Use of Indonesia Public Administration

“…The data can design responsive public policies and services [4]. Open Point and One Government Data (O2GD) means that the public has the freedom to access the data, information transparency, one-stop service, and governmentgenerated practices, and to evaluate the practice of O2GD [5][6]. The disclosure of information with the * Corresponding author: frihardina.marsintauli@binus.ac.id, risha.diennia@binus.ac.id, aditya.sujarminto@binus.ac.id needs of the public who want to be clear both in terms of the process and final reporting requires the government to carry out a transparent administrative process [1].…”