Evaluation of Policies and Success Factors of E-Government Parking Tax Implementation in Capital Region of Jakarta

Wulandari, Evi; Salomo, Roy Valiant

doi:10.24198/jmpp.v4i2.30701

Cited by 3 publications

(3 citation statements)

References 1 publication

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Although there has been considerable interest in Digital Government Transfromation (DGT) in recent years, in reality, the definitions referring to this concept remain diverse and sometimes contradictory. The same applies to how digital transformation relates to other widely used expressions such as e-Government (Helbig et al, 2009;Wulandari & Salomo, 2021), ICT-enabled governance, and also Transformative Governance (or Tgov), which goes beyond the previous understanding of e-Government.…”

Section: Digital Government Transformationmentioning

confidence: 93%

Digital Government Transformation in Slovenia

Maulana

2023

jmpp

View full text Add to dashboard Cite

The need for a shift towards digital governance is now a crucial issue in various government sectors, ICTs have become an inseparable tool considering the public's demand for more responsive, inexpensive, and inclusive government. The process of shifting, which is better known as digital transformation in Government. This article provides a comprahensive overview of how Slovenian government deliver a digital transformation strategy, as former Yugoslavian republic, Slovenia quickly achieved democratic political stability, implementing the necessary social and economic reforms to help Slovenia progressively strengthen relations in the European continent. Slovenia has made digital government a key priority in recent years through its Public Administration 2020 and Digital Slovenia 2020 strategies. Slovenia adopted key enablers from European Union (EU) to improve access and interoperability of government services. This article uses a case study to collect the necessary data and analyzing the digital transformation phenomenon and exploring the implementation of digital transformation in Slovenia. The results show that Slovenia has increasingly made digital government a key policy priority and has invested in several public policies that stress the importance of technology.

show abstract

Section: Digital Government Transformationmentioning

confidence: 93%

Digital Government Transformation in Slovenia

Maulana

2023

jmpp

View full text Add to dashboard Cite

show abstract

“…The e-Samsat service also provides easy access to services for motorized vehicle taxpayers which will ultimately affect regional income. Electronic-based government services above are better known as the online system of local taxes (Wulandari & Salomo, 2021). Service design is a collaborative and creative approach that focuses on imagining and enabling new forms of shared value creation among stakeholders or parties involved in services.…”

Section: Literature Reviewmentioning

confidence: 99%

Design of e-Samsat Services at The West Java Regional Revenue Agency (Case Study of Bandung City)

Priastuti

Sumaryana

Utami

2022

jmpp

View full text Add to dashboard Cite

Motor vehicle tax payment services (PKB) organized by West Java Regional Revenue Agency follow the development of information and communication technology. West Java Regional Revenue Agency is required to adjust the design of services in order to provide convenience to the community, both in terms of time and cost. In carrying out motor vehicle tax payment services, in this case it is more interesting to study because the City of Bandung contributes high tax revenue for motor vehicles in West Java Province. West Java Regional Revenue Agency is supported by the Center of Operational Services of Regional Revenue (PLOPD), The Bandung I Pajajaran Office of Regional Revenue, The Bandung II Kawaluyaan Office of Regional Revenue and The Bandung III Soekarno Hatta Office of Regional Revenue in providing e-Samsat public services in Bandung. The purpose of this study is to describe the design of e-Samsat services in the city of Bandung. Qualitative research methods were used in this research where information was obtained from 34 informants who were then triangulated by the author. Observations were made at all Samsat service locations in the city of Bandung. The results showed that the design of the e-Samsat service by West Java Regional Revenue Agency (Case Study of Bandung City) had applied information and communication technology through the SAMBARA application which was supported by banking services, e-commerce and modern outlets.

show abstract

“…This initiative aims to reduce task completion times, publicize suggestions received from government agencies, and augment the precision of decisionmaking processes (Sharifi & Zarei, 2004). Also, issues in e-government implementation for parking tax in DKI Jakarta encompass ineffective monitoring, data integration difficulties, inadequately regulated sanctions and compliance, and the issuance of technical recommendations offline, emphasizing the imperative for comprehensive improvements across monitoring, data integration, compliance enforcement, and technical processes (Ratna Wulandari & Valiant Salomo, 2021).…”

Section: Introductionmentioning

confidence: 99%

E-Government Issues in Developing Countries Using TOE and UTAUT Frameworks: A Systematic Review

Alfiani,

Kurnia Aditya,

Lusa

et al. 2024

pgr

View full text Add to dashboard Cite

E-government, or electronic government, refers to the utilization of information and communication technology to improve and simplify the provision of government services and information to citizens, businesses, and government agencies. The adoption and implementation of e-government may be seen as an imperative for governments in developing nations. This research observes the intricacies of e-government implementation in developing countries, aiming to identify and analyze pivotal issues. By employing the preferred reporting items for systematic review and meta-analysis method, this research discovers the intricate landscape of e-government implementation. Also, utilizing the Technology-Organization-Environment and Unified Theory of Acceptance and Use of Technology frameworks, the study uncovers substantial issues rooted in organizational limitations like limited awareness and inadequate top management support. The scarcity of essential infrastructure, notably reliable internet access, exacerbates these issues, deepening the digital divide between urban and rural areas. These findings emphasize the crucial role of clear regulations and unwavering top management support. Success in technology adoption hinges on the synergy between organizational, technological, and environmental factors. This thorough investigation illuminates the complex dynamics associated with the implementation of e-government in developing countries, providing invaluable insights for policymakers, practitioners, and researchers navigating the complexities of digital governance.

show abstract

Evaluation of Policies and Success Factors of E-Government Parking Tax Implementation in Capital Region of Jakarta

Cited by 3 publications

References 1 publication

Digital Government Transformation in Slovenia

Digital Government Transformation in Slovenia

Design of e-Samsat Services at The West Java Regional Revenue Agency (Case Study of Bandung City)

E-Government Issues in Developing Countries Using TOE and UTAUT Frameworks: A Systematic Review

Contact Info

Product

Resources

About