Evolving improvement paradigms: capability maturity models and ISO/IEC 15504 (PDTR)

Garcia, Suzanne

doi:10.1002/(sici)1099-1670(199703)3:1<47::aid-spip64>3.0.co;2-5

Cited by 12 publications

(7 citation statements)

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“…Analysis by Paulk et al [21] and Garcia [22], later adopted as a design strategy for the CMMI [23] established that a Maturity Level in a "Staged Representation" of a process model could be seen as defined through a specified profile of process capability. Given significant interest from users of the Standard in the assessment of organizational maturity, the task of defining a suitable set of requirements was taken on, resulting in a new part of ISO/IEC 15504 -Part 7, Assessment of Organizational Maturity [24].…”

Section: Continuous Improvementmentioning

confidence: 99%

The Evolving Picture of Standardisation and Certification for Process Assessment

Rout

2010

2010 Seventh International Conference on the Quality of Information and Communications Technology

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The International Standard for Process Assessment, ISO/IEC 15504, has evolved over a period of almost twenty years, supported by extensive research and empirical study.A forthcoming revision of the Standard is intended to transform it from a single, multi-part standard to a set of related standards using a defined numeric range. This transformation will lead to an expanded range of application, and to a significantly more open standards framework. The revised requirements for the Standard envisage that it will address the assessment of other process characteristics beyond that of process capability, which has been the focus of attention to date. The scope also makes possible the extension of assessment to fields outside the ICT domain. Hand in hand with this evolution is a concentration on verification of conformance, with a view to formal certification of the results of assessments, whether in terms of profiles of Process Capability, or of Organizational Maturity. The proposed scope of work also incorporates a body of knowledge for process assessment, setting a standard for eventual certification of assessment professionals.

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Section: Continuous Improvementmentioning

confidence: 99%

The Evolving Picture of Standardisation and Certification for Process Assessment

Rout

2010

2010 Seventh International Conference on the Quality of Information and Communications Technology

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“…The models and standards provide a set of processes for good (or best) SE, SwE and IS practices, but differs in some items exhibited in Table 1. The Table 2 (derived from Collin, 2004;Garcia, 1998;ISO, 2005;ITGI, 2000;Sheard & Lake, 1998;SEI, 2006;Tantara, 2001;Wright, 1998) shows the history of the main models and standards in SE, SwE, and IS. Table 2 is the lack of models and standards of processes for IS area.…”

Section: History and Aims Of The Main Se Swe And Is Models Of Standamentioning

confidence: 99%

An Overview of Models and Standards of Processes in the SE, SwE, and IS Disciplines

Mora

Gelman

O’Connor

et al. 2009

Information Communication Technology Standardization for E-Business Sectors

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Product or company names used in this set are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark. Library of Congress Cataloging-in-Publication DataInformation technology governance and service management : frameworks and adaptations / Aileen Cater-Steel, editor. p. cm.Summary: "This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management"--Provided by publisher.Includes bibliographical references and index. All work contributed to this book set is original material. The views expressed in this book are those of the authors, but not necessarily of the publisher.

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“…In the case of models and standards of processes, these have been studied individually (Gray, 1996;Garcia, 1998;Humphrey, 1998;Arnold & Lawson, 2004;Curtis, Phillips, & Weszka, 2001;Menezes, 2002) and comparatively (Sheard & Lake, 1998;Johnson & Dindo, 1998;Wright, 1998;Paulk, 1995Paulk, , 1998Paulk, , 1999Halvorsen & Conrado, 2000;Minnich, 2002;Boehm & Vasili, 2005). While both kinds of studies on standards and models of processes have been useful to describe the main categories of processes, contrast directly two or more schemes, identify their focus of application, strengths and weaknesses, similarities and differences, and their fitness with a particular SE or SwE development approach, all of them have not used a normative-generic systemic model of a worldwide organization to estimate their process completeness and process balance constructs, neither to estimate their inherent business process understanding complexity in practitioners.…”

Section: Related Workmentioning

confidence: 99%

A Conceptual Descriptive-Comparative Study of Models and Standards of Processes in SE, SwE, and IT Disciplines Using the Theory of Systems

Mora

Gelman

O’Conner

et al. 2008

International Journal of Information Technologies and Systems Approach

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means, electronic or mechanical, including photocopying, without written permission from the publisher. Product or company names used in this set are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark. Library of Congress Cataloging-in-Publication DataEmerging systems approaches in information technologies concepts : theories and applications / David Paradice, editor.p. cm. Includes bibliographical references and index. Summary: "This book presents findings utilizing the incorporation of the systems approach into fields such as systems engineering, computer science, and software engineering"--Provided by publisher. All work contributed to this book is new, previously-unpublished material. The views expressed in this book are those of the authors, but not necessarily of the publisher. 156Copyright © 2010, IGI Global, distributing in print or electronic forms without written permission of IGI Global is prohibited. (CMMI/SE/SwE, 2002; ITIL V.3, 2007) and four main standards (ISO/IEC 15288, 2002; ISO/IEC 12207, 1995; ISO/IEC 15504, 2005; ISO/IEC 20000, 2006) of processes. Description and comparison are realized through a mapping of them onto the systemic model.

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Evolving improvement paradigms: capability maturity models and ISO/IEC 15504 (PDTR)

Cited by 12 publications

References 0 publications

The Evolving Picture of Standardisation and Certification for Process Assessment

The Evolving Picture of Standardisation and Certification for Process Assessment

An Overview of Models and Standards of Processes in the SE, SwE, and IS Disciplines

A Conceptual Descriptive-Comparative Study of Models and Standards of Processes in SE, SwE, and IT Disciplines Using the Theory of Systems

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