Examination of factors influencing employees’ adoption of mobile commerce and services in Turkey

Akman, İbrahim; Rehan, Mohammad

doi:10.1080/1331677x.2016.1197552

Cited by 5 publications

(10 citation statements)

References 41 publications

(38 reference statements)

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“…In this context, the Educational level and preparation programs in using MHRS for staff will boost the staff performance through Task-Technology Fit (Ratna et al., 2018). Moreover, Akman and Rehan (2016) found a significant relationship between the personal income, the work position, and the perceived usefulness of adopting m-commerce and MHRS. Therefore, the following hypotheses are anticipated:…”

Section: Research Hypotheses Developmentmentioning

confidence: 89%

“…Many studies have addressed the staff background characteristics such as age, gender, income, educational level, and work position in adopting and acknowledging the use of MHRS (Akman and Rehan, 2016). Also, researchers pointed to a considerable association between gender and age and when using m-commerce and mobile technology (Meso et al., 2005; Yang, 2005).…”

Section: Research Hypotheses Developmentmentioning

confidence: 99%

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The impact of mobile hotel reservation system on continuous intention to use in Jordan

Khwaldeh

Alkhawaldeh

Masa'deh

et al. 2020

Tourism and Hospitality Research

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Although Technology-Organization-Environment framework has been commonly used by several researchers for organizational adoption of digital business technologies, there is a lack of academic research tackled the Technology-Organization-Environment in developing countries. This article attempts to fill this gap by investigating the relations among several Technology-Organization-Environment variables at Aqaba five star hotels located in Jordan namely relative advantage, complexity, compatibility, top management support, firm size, technology competence, competitive pressure, critical mass, information intensity, age, gender, educational level, personal income, and work position in enhancing perceived usefulness, and the latter on continuous intention to use mobile hotel reservation system of five star hotels in Aqaba, Jordan. An empirical study among 390 usable responses containing 36 items was analyzed using multiple regression analysis and machine learning techniques to test the research hypotheses. Results expose a positive effect of relative advantage, information intensity, gender, age, and personal income on perceived usefulness, and the latter on continuous intention to use mobile hotel reservation system. This research will enable decision makers to identify which variables should be emphasized in order to impact hotels’ perceived usefulness of adopting mobile hotel reservation system, and in turn on continuous intention to use mobile hotel reservation system in service companies, especially in the hotel sector.

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Section: Research Hypotheses Developmentmentioning

confidence: 89%

Section: Research Hypotheses Developmentmentioning

confidence: 99%

The impact of mobile hotel reservation system on continuous intention to use in Jordan

Khwaldeh

Alkhawaldeh

Masa'deh

et al. 2020

Tourism and Hospitality Research

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show abstract

“…ISSN 2345-0282 (online) http://jssidoi.org/jesi/ 2021 Volume 8 Number 4 (June) https://doi.org/10. 9770/jesi.2021.8.4(3) related barriers in m-commerce (Hew 2017) is also being widely conducted, which stems, in particular, from the partial differences in the conditions of trust in this type of e-commerce (Groß 2016;Javaria et al, 2020) and the need for separate analyses for different markets, as they are characterized by different m-purchasing patterns (Cyr 2008;Zhang et al 2012;Akman & Rehan 2016).…”

Section: Entrepreneurship and Sustainability Issuesmentioning

confidence: 99%

“…Apart from the analysis of specific situational contexts, which can be different, the additional scientific knowledge brought by the current study concerns the specificity of the m-market in question. Several previous analyses have shown that the development of m-commerce in different countries follows different trajectories (Zhang, Zhung & Liu 2012;Akman & Rehan 2016;Chehabeddine, Tvaronavičienė, 2020). In particular, clear distinctions were identified in terms of factors conducive to the adaptation of m-commerce (m-user readiness to enter m-transaction) between countries classified as Western and Eastern cultures, although due to the specificities of the available data, these findings were made for markets which are quite advanced in the use of mcommerce (Zhang, Zhung & Liu 2012) and did not cover post-socialist countries for which there is little research (Zbuchea, Vătămănescu & Pînzaru 2015;Woźniak 2017;Woźniak & Zbuchea 2018); in particularstudies comparing data from Poland, Romania, and Ukraine.…”

Section: Entrepreneurship and Sustainability Issuesmentioning

confidence: 99%

Give or buy contexts and internet experience as a factor differentiating of readiness to provide different types of personal data in m-commerce

Woźniak¹,

Zbuchea²

2021

JESI

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Studies show that privacy concerns are an important factor in m-commerce and m-buyers are often not ready to disclose private data to m-shops. An e-questionnaire survey was used to gather opinions in three groupsca. 160 Poles, ca.160 Ukrainians and ca.130 Romanians, to study decisions of potential consumers concerning disclosure of personal data when downloading paid or free mobile applications in 3 different contexts: downloading an attractive app to their smartphone as a gift, as a promo purchase, or from a well-known brand. The study showed that different kinds of personal data have different fragility levels. The e-mail had the lowest level of concern, postal address a medium level, and ID and credit card numbers the highest. Context was also shown to change the kind of data respondents are willing to exchange for an attractive app. When the measure of internet experience was subjective to the length of internet use, people with higher internet experience were not found to be more unlikely to download an attractive app to their smartphone, if a condition of downloading it was providing personal identification data, in comparison with persons with low internet experience. When internet experience was measured by social norms (living in a country with a higher e-readiness index), persons with higher experience levels were less likely to download apps requiring the provision of personal data. The text ends with recommendations and suggestions for further research.

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“…Model dan pengembangan hipotesisnya meliputi: 1. Hipotesis 1 Penelitian yang dilakukan di China menemukan bahwa perbedaan jenis kelamin berpengaruh terhadap perilaku di tempat kerja (Akman & Rehan, 2016;Chullen et al, 2015). Sedangkan penelitian yang dilakukan di Israel menemukan bahwa jenis kelamin berpengaruh terhadap faktor-faktor yang mempengaruhi sikap, dimana pada laki-laki, norma subjektif dari lingkungan dan orang tua berpengaruh terdap sikap, sedangkan pada perempuan, hanya dipengaruhi oleh orang tua (Sasson & Mesch, 2016).…”

Section: Model Dan Pengembangan Hipotesisunclassified

Theory of Reasoned Action dan Literasi Teknologi terhadap Adaptasi Perubahan Teknologi

Setiawan

Djajadikerta

Haryanto

et al. 2021

J. Sistem Info. Bisnis

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One of the company's goals is business continuity. Companies can maintain their survival if supported by human resources who are also ready to follow the demands of changes in their environment. The COVID-19 pandemic is bringing very significant changes in human life today. This study aims to identify the influence of employee profiles and attitudes, subjective norms and information technology literacy on the willingness to adapt to the necessity of using information technology, especially during this pandemic time. This study uses the Theory of Reasoned Action approach as a theoretical basis, electronic questionnaires as a data collection method, and structural equation modeling to observe causal relationships between variables. The results of this study found that the model in this study had met the criteria for the model-fit test, and the only variable affecting employee attitudes was age. Subjective norm variables and information technology literacy have affected employees' intentions to adapt to information technology. The results of this study can be used by companies to design training programs that aim to improve information technology literacy and skills, especially for older employees.

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Examination of factors influencing employees’ adoption of mobile commerce and services in Turkey

Cited by 5 publications

References 41 publications

The impact of mobile hotel reservation system on continuous intention to use in Jordan

The impact of mobile hotel reservation system on continuous intention to use in Jordan

Give or buy contexts and internet experience as a factor differentiating of readiness to provide different types of personal data in m-commerce

Theory of Reasoned Action dan Literasi Teknologi terhadap Adaptasi Perubahan Teknologi

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