Expansion of Technology Utilization Through Tourism 4.0 in Slovenia

Abstract

With more and more people traveling worldwide (the number doubling in the last 20 years), tourist destinations are now more than ever trying to maintain and enhance their competitiveness in the global market. In this regard, novel business models combined with state-of-the-art technology can play a crucial role in not only satisfying the increasing tourism demand but also ensuring a sustainable growth to avoid the deteriorating effects on both the social and natural habitat. For these reasons, the Slovenian government included tourism as one of the priority areas for investment. Hence, the Tourism 4.0 initiative was launched to unite tourism stakeholders with high-tech companies and unify their scattered ideas, experiences, knowledge, and expertise. The ambition is to position Slovenia as a top destination for sustainable tourism with high economic value. This chapter introduces the basic concepts behind Tourism 4.0 and how it relates to technologies for an enhanced tourism experience.

The halal tourism – alternative or mass tourism? Indications of traditional mass tourism on crescent rating guidelines on halal tourism

“…Besides information and communication technology, halal tourism has also begun to enter industry 4.0 (Sari and Trinanda, 2019). The use of big data and AI is a direction toward tourism 4.0 that place the internet and big data analysis (which processes and analyze large amounts of data from the identities, behaviors and attitudes of tourists holistically) on tourism decision making and improving service quality (Urbančič et al , 2020).…”

Topic Modeling of Online Accommodation Reviews via Latent Dirichlet Allocation

“…Industry 4.0 combines "smart objects" (such as products and machines) with internet technology, allowing for economies of scale but for small-batch-sized productions [8]. This concept has been applied to service industries as well, and in the tourism industry it has been dubbed "Tourism 4.0" among some academics and industry professionals [10][11][12][13]. Due to the recency of the Tourism 4.0 paradigm, industry and governments have adopted the concept, for example a government project by Slovenia uses the term [10,13], though there is little academic research on the concept as of yet.…”

“…This concept has been applied to service industries as well, and in the tourism industry it has been dubbed "Tourism 4.0" among some academics and industry professionals [10][11][12][13]. Due to the recency of the Tourism 4.0 paradigm, industry and governments have adopted the concept, for example a government project by Slovenia uses the term [10,13], though there is little academic research on the concept as of yet. Two of the key information technologies of Tourism 4.0, artificial intelligence and big data [10], are suggested by this study to be robust for identifying customers' topics of discussion by utilizing online user-generated content.…”

Text Mining Tourism Literature

“…Pri tem je potrebno zagotoviti izboljšanje znanja o razpoložljivosti, uporabljivosti in uporabnosti tehnologij, npr. obogatene in virtualne resničnosti, interneta stvari, blockchain tehnologije, tehnologije umetne inteligence in velikih podatkovnih baz, pa tudi mobilnih aplikacij in spletnih rezervacijskih sistemov (Urbančič et al, 2020).…”