Experimental evaluation of five methods for collecting emotions in field settings with mobile applications

Isomursu, Minna; Tähti, Marika; Väinämö, Soili; Kuutti, Kari

doi:10.1016/j.ijhcs.2006.11.007

Cited by 114 publications

(75 citation statements)

References 25 publications

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“…As cited by Isomursu et al [20], UX evaluation methods need to be to provide useful information to evaluators and positive experiences to users applying them. Thus, to evaluate the feasibility of the MAX method, verifying if it could be employed in the post-use UX evaluation of a system by users, we carried out a pilot study.…”

Section: Pilot Study and Initial Improvements On The Max Methodsmentioning

confidence: 99%

“…and (b) Is the method and the instruments related to it easy to use, learn and understand?. These questions were considered, as they have been employed by other authors evaluating the ease of use of UX evaluation methods from the point of view of user [20]. Also, we asked the subjects to indicate if they would use MAX again.…”

Section: Pilot Study and Initial Improvements On The Max Methodsmentioning

confidence: 99%

“…However, we believe that applying questionnaires was more suitable than applying interviews due to time constrains. Furthermore, evaluating if a UX technique is easy to use and to apply from the point of view of users is relevant in order to meet users' needs and make them feel comfortable during the evaluation process [7] [20].…”

Section: Pilot Study and Initial Improvements On The Max Methodsmentioning

confidence: 99%

See 2 more Smart Citations

MAX: A Method for Evaluating the Post-use User eXperience through Cards and a Board

Cavalcante¹,

Rivero

Conte

2015

International Conferences on Software Engineering and Knowledge Engineering

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Abstract-User Experience (UX) is one of the most important attributes for the success and quality of a software product. UX explores how a person uses an application, and the emotional and behavioral consequences of such use. Although several UX evaluation methods allow gathering information on the reasons for a poor UX, some of them tend to make users feel uncomfortable, such as asking direct questions to shy users. This paper presents our proposal for evaluating UX, the Method for the Assessment of eXperience (MAX), which through cards and a board intends to motivate users to report their experience. The MAX method does not require experienced evaluators for performing the evaluation. Instead, this method is intended at software engineers willing to obtain data on UX and make users feel comfortable during the evaluation. To verify the feasibility of the MAX method from the point of view of users, we conducted a pilot study. The results showed that the MAX method has proven useful for evaluating the UX of finished or prototyped software applications. Also, we have made improvements in the method to meet users' needs when reporting their experience, and gathering data on factors affecting the UX.

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Section: Pilot Study and Initial Improvements On The Max Methodsmentioning

confidence: 99%

Section: Pilot Study and Initial Improvements On The Max Methodsmentioning

confidence: 99%

Section: Pilot Study and Initial Improvements On The Max Methodsmentioning

confidence: 99%

See 1 more Smart Citation

MAX: A Method for Evaluating the Post-use User eXperience through Cards and a Board

Cavalcante¹,

Rivero

Conte

2015

International Conferences on Software Engineering and Knowledge Engineering

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“…Henceforth, emotion plays a critical role in all computer-related activity. It is contemplated as an important component for the design process of devising novel services and applications for computers and mobile devices [4]. With emotion, human interactions with computers and mobile devices can evolve as the in human-centric and human-driven forms.…”

Section: Introductionmentioning

confidence: 99%

CEPP: Perceiving the Emotional State of the User Based on Body Posture

et al. 2017

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Much research has been conducted in the area of face and gesture recognition in order to classify one's emotional state. Surprisingly, utilizing computerized algorithms which recognize emotional conditions based on body postures has not yet been systematically developed. In this paper, we propose a novel method, Computerized Emotion Perception based on Posture (CEPP), to determine the emotional state of the user. This method extracts features from body postures and estimates the emotional state by computing a similarity distance. With the proposed algorithm, we will provide new insights into automatically recognizing one's emotional state.

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“…However, emotion can be difficult to study because it is context dependent. There is no single method that is best for studying emotion and the best method is often determined by the scope of the study and type of data desired [10,12]. There are a range of methods available for studying emotion that include: using pictogram surveys such as the Selfassessment Manikin (SAM) [11] and Emocards [5], multimedia tools such as Experience Clip [16] and 3E [9] that allow participants to create media to express themselves, and physiological measurements such as EKG, heart rate, blood pressure, respiratory rate, and galvanic skin response [12].…”

Section: Introductionmentioning

confidence: 99%