Experimental Study on the Utility and Future of Collaborative Consumption Platforms Offering Tourism Related Services

Gascón, Josep; Berbel, Gaspar; Muñoz-González, Mònica

doi:10.3390/fi11030080

Cited by 8 publications

(4 citation statements)

References 18 publications

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“…Either by appealing to socio-psychological theories, which could explain consumer behaviour and generational differences, or to others, of an economic-organisational nature, centred on the tourist product or service. Secondly, within the empirical studies, many are quantitative works of an exploratory nature (i.e., Monaco, 2018;Fondevila-Gascón et al, 2019;Del Moral-Pérez et al, 2021;Entina et al, 2021) while others try to develop causal models, especially through structural equation modelling given the difficulty of establishing causal relationships such as: Martínez-González & Álvarez-Albelo (2019).…”

Section: New Consumption Patterns In the Tourism Sector: Generation Zmentioning

confidence: 99%

Future Travellers: A Study of Generation Z’s Consumption Patterns

González-Sánchez¹,

Alonso-Muñoz²,

Medina-Salgado³

2023

Proceedings of the 3rd International Conference on Tourism Management and Hospitality

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Generation Z is now being seen as the travellers of the future. Their pattern of consumption is changing due to the inclusion of online platforms and the growing use of social media, among other aspects. Tourism trends are shaped by the development of communications, digitalisation, and globalisation, which particularly affect the way tourism products are consumed. Both phenomena constitute an emerging research topic that needs to be further explored. Tourism industry required solutions to global challenges closely related to the intrinsic characteristics of these consumers, particularly in their relationship with technology and sustainability. The aim of this paper is to review what progress has been made so far in this line of research. The methodology carried out is based on two phases. Firstly, the collection of data through a search with the keywords Generation Z and Tourism in Web of Science and, secondly, the analysis of the identified documents. The review highlights the need for more research on Generation Z due to their level of connectivity to the digital world and its direct relationship with the purchase of tourism services. Thus, a "3 C's Model" is proposed, which can guide future researchers. The findings could help companies in the tourism sector to focus their products on an emerging target.

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Section: New Consumption Patterns In the Tourism Sector: Generation Zmentioning

confidence: 99%

Future Travellers: A Study of Generation Z’s Consumption Patterns

González-Sánchez¹,

Alonso-Muñoz²,

Medina-Salgado³

2023

Proceedings of the 3rd International Conference on Tourism Management and Hospitality

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“…For example, Sun et al [19] empirically found that the impact of the effectiveness of regulation on trust in the context of social media was stronger for male consumers than for female consumers. In the context of collaborative consumption, gender differences have been investigated in various sectors, such as travel [15], [81], tourism [82], consumption of luxury products [83], and bicycle-sharing [12]. Gender differences were also validated in the influencing factors of collaborative consumption intention, such as trust [15], and sustainability motives [84].…”

Section: ) the Moderating Role Of Gendermentioning

confidence: 99%

Sustaining Consumer Trust and Continuance Intention by Institutional Mechanisms: An Empirical Survey of DiDi in China

Ming-hua¹,

Qin

Wen

et al. 2021

IEEE Access

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Sharing economy (SE) platforms have become increasingly popular. However, some platform enterprises have engaged in problematic behavior, such as collecting and using personal information in serious violation of the relevant laws and regulations, making improving existing institutional mechanisms an urgent matter. This study develops a conceptual model based on institutionbased trust to examine the effect of SE institutional mechanisms on consumer trust in sharing platforms and continuance intention toward the SE in China. In addition, this study investigates the moderating role of gender in the path relationship between the second-order construct "perceived effectiveness of sharing economy institutional mechanisms" (PESEIM) and consumer trust. SPSS23.0 and SmartPLS3.0 were used to empirically test the data collected from DiDi users in China. The results of the analysis indicate that PESEIM has significant positive impacts on consumer trust, which in turn enhances consumers' continuance intention to use the DiDi platform, and that consumer trust can also mitigate perceived risk while promoting continuance intention. Importance-Performance Map Analysis (IPMA) results show that government regulation and privacy assurance are critical factors for sustaining continuance intention toward ride-sharing platforms. Furthermore, the results of multigroup analysis show that PESEIM has a stronger impact on male users than female consumers in building consumer trust.

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“…The main motivations for adopting the CC approach are economic, to save and optimize resources(Barnes & Mattsson, 2016), the lower need for ownership, and the availability of new digital platforms (Fondevila‐Gascón et al, 2019). This study argues that with the popularity of smart devices, governments can develop cost‐effective and ubiquitous digital means for LIC governments to better optimize limited resources (Meiyanti et al, 2019; Singh et al, 2019; Zafiropoulos et al, 2012).…”

Section: Introductionmentioning

confidence: 99%

Optimizing government resources through collaborative consumption in resource‐constrained countries: The need for creative thinking skills

Gebeyehu

Twinomurinzi

2021

E J Info Sys Dev Countries

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Investments in national Information and Communication Technology (ICT) infrastructure in low‐income‐countries provide a digital government platform that could facilitate the maximization of limited resources through a collaborative consumption (CC) model. In this study, an interpretive multi‐case research method was used to investigate how limited government‐to‐government resources in Ethiopia could enable the effective utilization of inter‐government resources using the CC paradigm. Four government administrative districts (woredas) in the Amhara Region were purposively sampled. The findings revealed that Government officials could only identify intangible digital services and shared learning as shareable, but did not consider any tangible artifacts until prompted. Overall, the findings contribute to Information Systems discourse and digital government practice by providing insights into the role of CC models in maximizing limited government to government resources in low‐income countries like Ethiopia. A creativity process to identify other shareable resources and prompt digital innovation is recommended. This is because there are few to no studies that investigate government to government resource sharing through a CC approach in such countries. The study also showed that in light of the recent COVID‐19 pandemic, there is a further reason for low‐income countries to share whatever limited resources are available.

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Experimental Study on the Utility and Future of Collaborative Consumption Platforms Offering Tourism Related Services

Cited by 8 publications

References 18 publications

Future Travellers: A Study of Generation Z’s Consumption Patterns

Future Travellers: A Study of Generation Z’s Consumption Patterns

Sustaining Consumer Trust and Continuance Intention by Institutional Mechanisms: An Empirical Survey of DiDi in China

Optimizing government resources through collaborative consumption in resource‐constrained countries: The need for creative thinking skills

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