Exploring models for employee satisfactionwith particular reference to a police force

Fosam, E. B.; Grimsley, Michael; Wisher, S. J.

doi:10.1080/0954412989090

Cited by 40 publications

(43 citation statements)

References 8 publications

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“…Mersin (2007) found in his study that as the employment period of the religious officials increased, their job satisfaction increased as well. Fosam, Grimsley, and Wisher (1998) carried out a study upon English police officers, and argued that the employees who carried out their duty in their occupation for less than two years had higher job satisfaction levels rather than the ones who worked for more than two years. In other studies carried out in this sense (Adıgüzel et al, 2012;Ayan et al, 2009;Demirel & Erdamar, 2009;Gençay, 2007;Sevimli & Iscan, 2005;Sezer, 2013;Türkçapar, 2012;Yavuzer et al, 2007), it was noticed that job satisfaction of the teachers who had just started their profession was higher rather than the job satisfaction of the teachers who were in the mids of their professional life.…”

Section: Discussionmentioning

confidence: 99%

Investigating the Psychological Well-Being and Job Satisfaction Levels in Different Occupations

İşgör¹,

Haspolat²

2016

IES

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The purpose of this research was to investigate the relationship between job satisfaction and psychological well-being levels of different occupational employees (education, security, health, justice, worker, engineer, and religious official) carrying on their duties in different institutions and organizations in a mid-scale provincial center of Eastern Anatolian region in Turkey. Furthermore, the research also discussed the differentiation between psychological well-being and job satisfaction in terms of occupational areas, income levels and service period of different occupational employees. The research group included totally 348 employees including 107 female and 241 males between 21 and 64 years old. Psychological Well-Being Scale, Job Satisfaction Scale, and Personal Information Form were used as data collection tools in the research. According to the research results, a positive mid-level relationship was proved between psychological well-being levels and job satisfaction levels of the employees. In terms of occupational areas and income levels, a significant differentiation was observed between psychological well-being and job satisfaction scores of the occupational employees. Finally, no significant difference was determined between psychological well-being and job satisfaction levels of the employees.

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Section: Discussionmentioning

confidence: 99%

Investigating the Psychological Well-Being and Job Satisfaction Levels in Different Occupations

İşgör¹,

Haspolat²

2016

IES

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“…The questionnaire was divided into 3 sections; namely demographic data section, employee satisfaction section and employee loyalty section.. All the items in the questionnaire have an established validity and reliability based on Loveman (1998) and Fosam et al (1998) questionnaire items.…”

Section: Methodsmentioning

confidence: 99%

“…A few items in the questionnaire were taken from the instrument used by Fosam et al (1998) which measures employee satisfaction and employee loyalty. The remaining items in the questionnaire was adapted from existing questionnaires that were taken from various literature review with appropriate adjustments…”

Section: Methodsmentioning

confidence: 99%

The Linkage of Employee Satisfaction and Loyalty In Hotel Industry in Klang Valley, Malaysia

Abdullah¹,

Karim²,

Patah³

et al. 2009

IJBM

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Many organizations in the hotel industry face difficulties in retaining employees since they are unable to identify the factors that contribute to both employee satisfaction and loyalty. This study, covers 13 satisfaction variables and 3 loyalty variables. Employment tenure, employee future plan with the company, and recommending employment in the company would be taken as the 3 loyalty indicators in this study. This study sought to identify factors which could lead to increased tenure, in addition, any linkage between employee satisfaction and employee loyalty was investigated. In order to do that, a business model, called the Service Profit Chain was used and applied in hotels in the Klang Valley area in Malaysia. A portion of the model that measures employee satisfaction and employee loyalty was adopted for this study. The findings indicate the existence of a correlation between employee satisfaction and employee loyalty. Four of the thirteen satisfaction variables, namely, relationship with supervisor, recognition and rewards, working conditions, teamwork and cooperation showed the strongest correlation with the three loyalty variables afore mentioned. It is hoped that the findings could be used by managers in the service industries in developing effective employee training programmes by placing emphasis on the four satisfaction variables which correlated strongly with the three loyalty variables. However, since the sample of this study comprises only the front line employees, it is hoped that a future extended study would be carried out which would include the back of the house staff as well. If the findings are similar, then the theories of employee satisfaction and loyalty would apply equally to the entire hotel staff and this would greatly assist hotels in organizing uniform, effective and cost saving training programmes for all the staff to increase the level of employee satisfaction and loyalty for the mutual benefit of the employee and the organization.

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“…All the items in the questionnaire have an established validity and reliability based on Loveman (1998) and Fosam et al (1998) questionnaire items.…”

Section: Methodsmentioning

confidence: 99%

International Journal of Business and Management, Vol. 4, No. 10, October 2009, all in one PDF file

IJBM¹

2009

IJBM

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Exploring models for employee satisfactionwith particular reference to a police force

Cited by 40 publications

References 8 publications

Investigating the Psychological Well-Being and Job Satisfaction Levels in Different Occupations

Investigating the Psychological Well-Being and Job Satisfaction Levels in Different Occupations

The Linkage of Employee Satisfaction and Loyalty In Hotel Industry in Klang Valley, Malaysia

International Journal of Business and Management, Vol. 4, No. 10, October 2009, all in one PDF file

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