Exploring the Impact of Ineffective Formal Communication between Teachers and Students: A Case Study of Mustaqbal University and Jubail University College, Kingdom of Saudi Arabia

Abstract

This study investigates the specific barriers to effective communication by teachers and students of the EFL programs of higher education in the Saudi Kingdom. The study utilized a qualitative design to examine perspectives of EFL students and the faculty members of the EFL programs at Al-Mustaqbal and Jubail University College on the effects, causes and viable solutions to ineffective communication between teachers and students. Data collection involved interactive methods which included using open-ended questionnaires and online focus groups respectively. Overall, 39% agreed that poor and ineffective communication is common between teachers and students, and 44% agreed that it was a cause of poor performances for students in EFL programs; while 17% indicated that ineffective communication between teachers and students was to blame for the poor quality of engagement of students with their teachers. The findings qualify the critical significance of considering the implementation of motivating methodologies for improving teacher-student communication.

Exploring Foreign Teachers’ Perceptions of Communication with Students in Online Learning in China: A Case Study

“…Semi-structured online interviews were conducted to collect data. The interview questions (see Appendix 1) were designed collaboratively by the authors with a reference to Albalawi and Nadeem (2020), who investigated the formal communication between teachers and students, and Albrahim (2020), who elaborated extensively on online teaching and communication skills, as well as Mtusalem et al (2017), who offered detailed definition and classification for communication skills. The questions were mainly related to communication with students online and participants were encouraged to describe their perception, feelings, attitudes and experiences in concrete terms.…”

“…Typing allows time to think; thus students can form grammatically and lexically correct sentences which can build their confidence in learning the language. As is indicated by Albalawi and Nadeem (2020) and Tutkun (2015), vocabulary and tense use, as well as lack of grammatical knowledge, are all crucial factors for effective communication.…”

Communication Skills of Selected Omani College Students: Implications for Business ‎Skills‎

“…He posited that Arab learners find it difficult to communicate freely in the target language, maybe because of the methods of language teaching or due to a learning environment wherein the formal language of communication is Arabic. Similarly, in the study of Albalawi et al (2020), they clearly mentioned that some 39% of their respondents agreed that poor and ineffective communication is a common cause of poor performance for students.…”

A Study on the Effectiveness of the Internal Organizational Communication Process of Alano & Sons Credit Corporation: Basis for Continuous development of Company Operations, Dipolog City, Philippines

“…This finding relates the findings of Human (2008) where there is only the existence of a downward communication and the absence of a feedback system resulting to lack of commitment and in the study of McMahon (2014) where the ineffective feedback system leads to the personnel's message to get "muffled" upon reaching the higher management. Ineffective feedback system is also attributed to lack of effective communication creating a negative attitude among colleagues as found in the study of (Albalawi, & Nadeem, 2019).…”