Factor Influencing Job stress during Covid-19: Empirical Evidence from Bank Syariah Indonesia

Abstract

Research on job stress on employees who carry out work from home is rarely studied, so this research is essential considering that Covid-19 impacts the Indonesian Islamic banking industry. This article aims to analyze work-family conflict mediated by an organizational commitment to job stress at Bank Syariah Indonesia employees. The sample was Bank Syariah Indonesia employees who were scattered in several areas in East Java as many as 197 respondents from various branch offices and units. Questionnaires are distributed via google form as direct data collection from respondents. Furthermore, the data were analyzed using structural equation modeling partial least square (SEM-PLS), which was then used to answer the research hypothesis. The results showed work-family conflict affects employee job stress. Work-family conflict affects organizational commitment, organizational commitment has a significant effect on job stress, and organizational commitment mediates work-family conflict on job stress. Implications for further research suggest comparing job stress during the pandemic and after the pandemic. The theoretical contribution of this research supports conflict theory and scarcity theory which says that stress in one role can limit an individual's ability to fulfill other roles, which will lead to work-family conflict.

Mediation Role of Work Flexibility on the Linking of Work Family Conflict and Job Satisfaction

“…Then, this research used partial least square (PLS) as data analysis technique. The work-family conflict variable was measured using items adopted from (Masyhuri et al, 2021) with a total of 12 statements in the questionnaire. Furthermore, the work flexibility variable was measured using items adopted from (Davidescu et al, 2020) with a total of 9 statements in the questionnaire.…”

Algılanan Örgütsel Destek ile İş-Yaşam Dengesi Arasındaki İlişkide Öz Yeterliliğin Düzenleyici Rolü Üzerine Bir Araştırma

“…Hence, an important problem of working from home is the role conflict experienced by individuals. Studies have also revealed that stress levels increase under the effect of role conflict and role ambiguity experienced by individuals working from home (Dockery & Bawa, 2020;Mustajab et al, 2020;Masyhuri, Pardiman & Siswanto, 2021;Elsafty & Shafik, 2022). It is observed that women who work from home, who are married and have children experience role conflicts as the responsibilities of spending time with their children, cooking and doing other household chores become intertwined with the responsibilities required by their jobs (Tuna & Türkmendağ, 2020;Güler & Nalbant, 2022).…”