Government Employees’ Organizational Citizenship Behavior: The Impacts of Public Service Motivation, Organizational Identification, and Subjective OCB Norms

Shim, Dong Chul; Faerman, Sue R.

doi:10.1080/10967494.2015.1037943

Cited by 68 publications

(59 citation statements)

References 106 publications

(132 reference statements)

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“…Numerous studies have revealed that organizational identification is significantly related to various attitudes (e.g., job satisfaction, job involvement, and affective organizational commitment) and behaviors (e.g., inrole and extrarole performance in organizations) [43,44]. In addition, previous studies on the organizational identity and organizational citizenship behavior have indicated a significant positive impact [43][44][45][46][47][48]. According to an organizational identity theory, in terms of environmental management, the GOI is an instrumental factor within an organization context.…”

Section: Positive Effect Of Goi On Ocbementioning

confidence: 99%

Effect of Green Organizational Identity, Green Shared Vision, and Organizational Citizenship Behavior for the Environment on Green Product Development Performance

et al. 2019

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This study extends the research literature by exploring the relations among green organizational identity (GOI), green shared vision (GSV), green product development performance (GPDP), and organizational citizenship behavior for the environment (OCBE). Hypotheses were tested through structural equation modeling from a sample of 475 valid questionnaire respondents. The two main findings were as follows: (1) Positive effects for GOI and GSV between OCBE and GPDP and (2) Positive effects of OCBE for GPDP. The results further indicate that the relations among the GOI, GSV, and GPDP were partially mediated by the OCBE; the results point that the OCBE acts as mediator between GOI, GSV, and GPDP. After further examining the collecting data, we found (3) the relationship between GOI and GPDP is completely mediated by OCBE and (4) the relationship between GSV and GPDP is partially mediated by OCBE. These findings indicate that OCBE is critical in the GPDP of companies. Therefore, companies must develop the GOI and GSV to strengthen their OCBE and intensify their GPDP.

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Section: Positive Effect Of Goi On Ocbementioning

confidence: 99%

Effect of Green Organizational Identity, Green Shared Vision, and Organizational Citizenship Behavior for the Environment on Green Product Development Performance

et al. 2019

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“…In a meta-analysis of organizational identification, organizational commitment, and organizational trust, Ng (2015) found that organizational identification had the greatest incremental validity and the strongest relationship with task performance. We chose to examine organizational identification over organizational commitment as we are interested in the self-concept of employees in the public sector rather than their attachment (Shim & Faerman, 2017).…”

Section: Organizational Identificationmentioning

confidence: 99%

“…Social identity theory posits that if individuals feel that they belong to a particular social group, they will base their self-definition on that group (Ashforth et al, 2008). Hence, a public sector employee who highly identifies with his or her organization is more likely to link his or her group membership with his or her own self-concept (Shim & Faerman, 2017). This linkage may be cognitive (i.e.…”

Section: Psm and Organizational Identificationmentioning

confidence: 99%

“…Perry and Wise (1990) noted that high levels of PSM drive individuals to apply for roles in public service. Once they work for a public sector organization, their identification with that specific organization develops due to a congruence between their own values and beliefs and that of the organization's (Shim & Faerman, 2017) or through emulation overtime (Pratt, 1998). Examples of the emulation process have been demonstrated in the PSM literature through socialization and social learning in which individuals acquire a new social identity by working alongside employees who share their public service orientation and who they feel they belong with (for example Brewer, 2008;Vandenabeele, 2007).…”

Section: Psm and Organizational Identificationmentioning

confidence: 99%

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Public service motivation and performance: The role of organizational identification

Miao

Eva

Newman

et al. 2018

Public Money & Management

105

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Although the association between public service motivation (PSM) and job performance has received increased attention, there is limited knowledge of the mechanisms underlying its effects. Utilizing data from Chinese civil servants and their supervisors, the authors found that PSM results in higher levels of organizational identification and leads to higher levels of job performance because civil servants perceive the organization's fate and results as their own. IMPACT Our study demonstrates that organizational identification is a key mechanism that explains how public service motivation (PSM) leads to higher levels of performance. To improve performance, public agencies should create an environment that helps employees identify with the organization, for example by highlighting the distinct services that the organization provides for the public and by establishing socialization practices for newcomers.

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“…However, different approaches of studying individual work performance is likely common in today's discourses (Chong & Cozzubo, 2017;Koopmans et al, 2011;Palma, Hinna, & Mangia, 2017;Shim & Faerman, 2015). Based on longterm strategy and motivational theories, human resources practices such as recruiting, retaining, and rewarding well-motivated workers who are committed to achieve the goals of the organization is believed to the important issues of public workers management (Norris, 2016).Whereas job-security, regular pay-checks and safe pensions, old-fashioned, hierarchical and hide-bound organizational culture found to be a challenging part of public workers performance (Alonso & Lewis, 2001;Norris, 2016;Shim & Faerman, 2015, Ciobanu et al, 2019. Other scholars found an incompatibility between professionalism and bureaucracy in public sectors.…”

Section: Introductionmentioning

confidence: 99%

The role of commitment on the effect of public workers’ OCBO on in-role performance

Indartono¹,

Faraz²

2019

AMP

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Public workers have requirement and characteristics of public jobs are differed from the private ones. It is likely to be more related on political issues. They have to adjust their work orientations in different regimes obligations. They will play different behaviors and attitudes on their jobs. Hence it is important to investigate the effect of their behavior on their attitudes. The services theory could make more academic alternative to solve the problems of the complex service of public workes. OCBO is suggested to be represented to the service theory. However, stronger worker-institution attachment are able to achieve higher work performance. Accordinglythis study is aimed to explore the various roles of commitment on the effect of Organizational citizenship behavior-organization (OCBO) on Public Workers' in-role performance. The commitment of public workers is investigated as the mediation of the effect of Organizational citizenship behavior-organization (OCBO) on Public Workers' in-role performance.University staffs are employed to this research. The findings show that OCBO is significantly has an effect on their performance. The Affective, normative and continuance commitment have different roles on the effect of OCBO on inrole performance. The emotional attachment plays a significant role on OCBO rather than feeling of obligation to create stronger effect of OCBO on in-role performance. Public workers are likely to show their emotional attachment at work rather than their feeling of obligation. The high political issues are more regarded as an investment orientation rather the feeling obligation to the regime. The feeling obligation is accepted when investment orientation and emotion attachment is reached. The implications and future research are discussed.

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Government Employees’ Organizational Citizenship Behavior: The Impacts of Public Service Motivation, Organizational Identification, and Subjective OCB Norms

Cited by 68 publications

References 106 publications

Effect of Green Organizational Identity, Green Shared Vision, and Organizational Citizenship Behavior for the Environment on Green Product Development Performance

Effect of Green Organizational Identity, Green Shared Vision, and Organizational Citizenship Behavior for the Environment on Green Product Development Performance

Public service motivation and performance: The role of organizational identification

The role of commitment on the effect of public workers’ OCBO on in-role performance

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