Government eService Rating Metrics

Agarwal, Reshma; Thakur, Vinay

doi:10.1145/3326365.3326382

Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance 2019

DOI: 10.1145/3326365.3326382

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Government eService Rating Metrics

Reshma Agarwal¹,

Vinay Thakur²

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2024

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Future Trends in ICT and E-Services Through Advanced Assessment Metrics

Pitchai,

Krishna Kumari,

Satheesh Kumar

et al. 2024

Advances in Human Resources Management and Organizational Development

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In the ever-evolving digital landscape, the integration of artificial intelligence (AI) into information and communication technology (ICT) and e-services is paramount. This chapter delves into the profound influence of AI on user experience, security, and scalability within digital services. It sheds light on both the hurdles and prospects presented by AI-driven strategies, underscoring the importance of adopting a holistic approach that encompasses technical, ethical, and regulatory dimensions. By offering valuable insights, this chapter guides organizations seeking to harness AI's capabilities in digital services, stressing the significance of a thorough and inclusive strategy.

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Future Trends in ICT and E-Services Through Advanced Assessment Metrics

Pitchai,

Krishna Kumari,

Satheesh Kumar

et al. 2024

Advances in Human Resources Management and Organizational Development

View full text Add to dashboard Cite

show abstract

scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.

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Government eService Rating Metrics

Cited by 1 publication

References 4 publications

Future Trends in ICT and E-Services Through Advanced Assessment Metrics

Future Trends in ICT and E-Services Through Advanced Assessment Metrics

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