Health workers: idealistic expectations versus interpreters' competence

Feinauer, Ilse; Lesch, Harold M

doi:10.1080/0907676x.2011.634013

Cited by 8 publications

(7 citation statements)

References 7 publications

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“…However, it also results in unintended effects of which one is to shift the responsibility from the healthcare professional to the interpreter. This reveals an idealistic expectation that healthcare professionals have of interpreters" competence (Feinauer and Lesch, 2013). One can stipulate this as an unintended and undesirable effect of the interpreting service.…”

Section: Unrealistic Expectations As An Unintended Effectmentioning

confidence: 94%

“…Against this theoretical backdrop, I revisited previously conducted research (Feinauer and Lesch, 2013) in healthcare interpreting in the Western Cape in which I was to a greater or lesser extent involved either as supervisor 3 Empirical data involved include Feinauer and Lesch (2013) and Lesch and Saulse (2014). For both these studies, the necessary ethical clearance was obtained from the relevant bodies.…”

Section: Reflecting On the Datamentioning

confidence: 99%

“…Healthcare professionals sometimes have expectations that interpreters cannot meet. In a study entitled "Health workers: idealistic expectations versus interpreters" competence" conducted by (Feinauer and Lesch, 2013), interpreters were expected to declare in writing that they assisted the medical investigator to explain the information in consent forms for parents of paediatric burns patients and volunteers on antiretroviral therapy. The interpreters also had to declare that the patients fully understand the content of the relevant document and all their questions were satisfactorily answered.…”

Section: Unrealistic Expectations As An Unintended Effectmentioning

confidence: 99%

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Investigating the Effects of a (Non-) Professional Interpreting Service in Healthcare

Lesch¹

2020

IJLL

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Much of our societal interaction is sustained and enriched by communication across linguistic borders between fellow citizens, which is not necessarily due to the influx of people from less affluent countries. In contrast to the often figurative gesture of an interpreting service, interpreting does in fact take place at the coalface of everyday activities where a linguistic impasse occurs. Even though we subscribe to the notion of parity and esteem of our languages, the reality is, however, that our daily life is saturated by inconsistent power inequality and redress. Interpreting in such instances cannot be "a neutral and symmetrical exchange between two equal cultural forces" (Mezei et al., 2014:13). Interpreterswhether trained, poorly trained or untrainedhave crucial and often unrecognised and unforeseen effects. Consequently, this article surpasses official multilingualism, the movement between the languages concerned and the analysis of linguistic transfer. Instead, the focus is on the social effects of interpreting. The practical aspects of interpreting and the examination of the societal context of interpreting are the central points in this article. A language barrier between patients and healthcare service providers is a major stumbling block for the provision of quality care to a culturally diverse society. Such an obstacle correlates negatively with patient satisfaction and studies have showed that patients experiencing language difficulties are less likely to return for follow-up consultations and also less likely to comply with prescriptions (Schlemmer, 2005:4). Against this backdrop, this article will take as its methodology revisiting instances of healthcare interpreting services. These instances will be contextualised and framed in terms of the society in which they occur. This will be done with reference to the event and effect (see Chesterman, 1998). The ultimate goal is to determine and deliberate on the event and effect in terms of the practical aspects of interpreting and the examination of the societal context of interpreting.

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Section: Unrealistic Expectations As An Unintended Effectmentioning

confidence: 94%

Section: Reflecting On the Datamentioning

confidence: 99%

Section: Unrealistic Expectations As An Unintended Effectmentioning

confidence: 99%

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Investigating the Effects of a (Non-) Professional Interpreting Service in Healthcare

Lesch¹

2020

IJLL

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“…Cornelius en Pienaar (2017:181-182) verwys na die uitgebreide navorsing oor verskillende aspekte van tolking wat gedurende die afgelope dekade in Suid-Afrika onderneem is (sien Le Roux (2007), Wittezaële (2008), Bothma en Verhoef (2008), Verhoef en Du Plessis (2008), Olivier (2008) Verhoef (2009), Verhoef en Blaauw (2009), Verhoef (2010), Saulse (2010), Dose (2010), Clausen (2011), Brewis (2012Brewis ( , 2014, Lesch (2014), Makhubu (2011), Ralarala (2012 en 2014), Feinauer en Lesch (2013), Molefe (2015), Anyele (2015), Pienaar en Cornelius (2015), Mathey (2017) en Du Plessis (2017)). Hulle argumenteer dat, alhoewel daar klaarblyklik tans baie navorsing oor tolking in Suid-Afrika gedoen word, tolkterminologie in Suid-Afrika nog nie formeel en volledig in alle plaaslike tale gestandaardiseer is nie.…”

Section: Inleidingunclassified

Voorkeurstrategieë in die Noord-Sotho-vertaling van Terminologie van het tolken

Cornelius

Pienaar

2018

SPILPLUS

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Cornelius and Pienaar (2017) point out that there is a need for standardised interpreting terminology in South Africa, not only in the indigenous languages, but also in English and Afrikaans. In order to bridge this gap and to contribute to the standardisation of interpreting terminology, these authors decided to translate the 2008 publication by Salaets, Segers and Bloemen, with the Dutch title Terminologie van het tolken, published by Vantitlt in Nijmegen, in Afrikaans and in English, and to provide translation equivalents of the terms in one Nguni (Zulu) and one Sotho language (Northern Sotho). The original Dutch was adapted accordingly. The title of this multilingual product is Interpreting terminology / Terminologie van het tolken / Tolkterminologie / Mareo a botoloki / Amatemu okutolika (Pienaar & Cornelius 2018). The first phase of the project is reported in Cornelius and Pienaar (2017), consisting of the following actions: (1) expanding the original lemma list to include interpreting terms with high frequency of use in South Africa, whilst at the same time also limiting the original lemma list to only those terms that are in use and relevant in a South African context, (2) translating the dictionary articles into Afrikaans and English, (3) localising the content for the South African user, including the additional comments and examples, and (4) adapting the original Dutch to reflect resulting localised content. In this article the focus is on the second phase of the project, namely the provision of translation equivalents in Zulu and Northern Sotho. Finding translation equivalents in Northern Sotho proved to be particularly difficult. In contrast to standardised languages such as English and Afrikaans, the lack of a Northern Sotho standard variety forced the translators who collaborated on the project to act mainly as terminologists, and not translators, as they were continuously confronted with problems relating to zero equivalence (lexical/linguistic gaps). Despite similarities and overlap, translation and terminology represent different knowledge domains. Problems translators grapple with can of course be terminological in nature, for instance when Cornelius en Pienaar http://spilplus.journals.ac.za 110 confronted with instances of lexical or linguistic gaps, where the target language lacks a translation equivalent for a source language term. Different approaches to terminography can be followed (Alberts 2017). In order to assist with the standardising of interpreting terminology, whilst also contributing to language development in Zulu and Northern Sotho, the traditional subject-oriented methodology was preferred in Interpreting terminology. This approach focuses on the concept, and the relationship between concepts and conceptual systems. Standardised terms and concepts enable effective communication and knowledge transfer in a particular domain. This approach typically involves eleven steps. In this article we demonstrate how the decision to include translation equivalents in Northern Sotho, in part...

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“…Ralarala (2012Ralarala ( , 2014 se werk handel oor die ondoeltreffendheid van hoftolking. Feinauer en Lesch (2013) wys op die gebrekkige vaardighede van tolke in die gesondheidsektor, en Molefe (2015) gee terugvoer oor die gebruik van tolking en vertaling vir verbeterde dienslewering in openbare domeine in die Vrystaat. Pienaar en Cornelius (2015) neem die debakels rondom die tolking in die Oscar Pistoriushofsaak en die roudiens van die voormalige president, Nelson Mandela, as vertrekpunt vir 'n ondersoek na heersende persepsies rakende tolking in Suid-Afrika.…”

Section: Inleidingunclassified

Die vertaling en lokalisering van Terminologie van het tolken vir 'n Suid-Afrikaanse teikengehoor

Cornelius

Pienaar

2017

SPIL

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Although much research is currently undertaken on interpreting in South Africa, the profession and academic discourse lack standardised interpreting terminology, especially in the indigenous languages. One possible reason for this relates to the unique South African interpreting context compared to the rest of the world.It is against this backdrop that a decision was taken to translate the 2008 work, Terminologie van het tolken, by Salaets, Segers and Bloemen, published by Vantilt in Nijmegen, into Afrikaans, English, Northern Sotho and Zulu. However, right from the outset it became clear that a direct translation of the lemma list would not suffice and that a domestication translation strategy should be followed for the South African context. Firstly, it was necessary to expand the lemma list to provide for educational interpreting as practised in South Africa. Secondly, it became clear that the examples used for the purposes of elucidation would have to be localised. Thirdly, the source list contains several terms that are unique to a Dutch (and European) context, but which are not relevant in South Africa. Such terms were cautiously identified and omitted from the target list. The source list includes a number of terms from foreign languages (mostly French terms, for example cheval, décalage, déclic, perroquet) that were retained in Dutch and English, but for which new terms had to be coined in the indigenous languages in order to increase semantic accessibility for a local audience. The changes in the lemma list also necessitated certain editorial interventions.This article reports on the translation and localization process and the concomitant utilization of a predominantly domestication translation strategy to accomplish this purpose.

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Health workers: idealistic expectations versus interpreters' competence

Cited by 8 publications

References 7 publications

Investigating the Effects of a (Non-) Professional Interpreting Service in Healthcare

Investigating the Effects of a (Non-) Professional Interpreting Service in Healthcare

Voorkeurstrategieë in die Noord-Sotho-vertaling van Terminologie van het tolken

Die vertaling en lokalisering van Terminologie van het tolken vir 'n Suid-Afrikaanse teikengehoor

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