Hedonic and
            <i>ergonomic quality aspects determine a software's appeal</i>

Hassenzahl, M.; Platz, Axel; Burmester, Michael; Lehner, Klaus

doi:10.1145/332040.332432

Cited by 324 publications

(260 citation statements)

References 9 publications

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“…Ergonomic quality comprises quality dimensions that are related to traditional usability, i.e. efficiency and effectiveness [11]. Hedonic quality comprises quality dimensions with no obvious relation to the task the user wants to accomplish with the system, such as originality, innovativeness, beauty etc.…”

Section: Types Of Aestheticsmentioning

confidence: 99%

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Aesthetics in Human-Computer Interaction: Views and Reviews

Ahmed

Mahmud

Bergaust

2009

Human-Computer Interaction. New Trends

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Abstract. There is a growing interest of aesthetics issues in Human Computer Interaction (HCI) in the recent days. In this article we present our literature review where we investigate where and how aesthetics has been addressed by the HCI researchers. Our objective is to find out the sectors in HCI where aesthetics has a role to play. Aesthetics in HCI can be the common interest that involves both art and technology in HCI research with a view to facilitate from each others discipline in the form of mutual interaction.

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Section: Types Of Aestheticsmentioning

confidence: 99%

“…Hedonic quality plays a substantial role in forming users judgment of appeal and it should be explicitly taken into account when designing a software system [11]. In [17], authors presented a technique used for creating a new kind of tools for 3D drawing.…”

Section: System Designmentioning

confidence: 99%

Aesthetics in Human-Computer Interaction: Views and Reviews

Ahmed

Mahmud

Bergaust

2009

Human-Computer Interaction. New Trends

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“…To fit computing applications into everyday life, one should not only consider functional aspects. Social, personal and emotional engagement and expression, along with ease of use and efficiency, must be taken into account when designing interactive home systems, thus considering the total user experience [7,24,27].…”

Section: Related Workmentioning

confidence: 99%

“…Participants were asked to repeatedly set the atmosphere using the tangible, speech, and touch screen interfaces alternatively. Because of the experience-oriented nature of the home environment, the interfaces were not only judged on ergonomic quality (EQ), but also on the dimensions of hedonic quality (HQ), appeal (A) and trust (T) [7]. These measures are explained below.…”

Section: Comparative User Studymentioning

confidence: 99%

A user experience-based approach to home atmosphere control

Vastenburg

Ross

Keyson

2007

Univ Access Inf Soc

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The complex control problem of creating home atmospheres using light, music, and projected wall-art can be reduced by focusing on desired experience, rather than product functions and features. A case study is described in which subjective interpretations of living room atmospheres were measured and embedded into a prototype display system. A personalization mechanism is proposed to manage individual differences in atmosphere ratings, enabling a user model to evolve over time. To create a meaningful and simple control mechanism for a wide range of users, three interfaces were developed and studied, ranging from concrete to abstract control and from structured to exploratory navigation.

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“…Subjective experience is a major factor in the success of an interactive system -a person"s willingness to use (or re-use) an application is strongly influenced by the perceived enjoyment of doing so (Carroll, 1987;Davis et al, 1992;Hassenzahl et al, 2000;Malone, 1980;Venkatesh et al, 2003). Understanding the factors that influence user assessment of subjective experience is therefore a key objective for research in Human-Computer Interaction (HCI).…”

Section: Introductionmentioning

confidence: 99%

The effects of interaction sequencing on user experience and preference

Cockburn

Quinn

Gutwin

2017

International Journal of Human-Computer Studies

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1 Highlights Presents results two studies into the influence of primacy and recency effects in interaction.  Shows that recency effects significantly influence preferences.  Primacy effects were not shown to influence preferences.  Discusses factors influencing recency effects in interaction. ABSTRACTInteractive computing tasks are composed of sequences of sub-interactions (or "moments"), each of which yields a slightly different user experience. Prior work, predominantly from the psychology literature, suggests that the order of these moments can affect people"s retrospective evaluation of experiences. Several kinds of sequencing effects have been examined, including primacy, recency, and peak-end effects. We review previous research on sequencing effects and their potential application in HumanComputer Interaction, of which prior work has found mixed results regarding the influence of interaction sequence on preference -possibly because the magnitude of experiential changes caused by interactive tasks are weaker than those studied in psychological experiments. However, sequencing effects are still of great importance to interface design, because when they occur, they have the potential to substantially change user preferences for common interactions. To explore the subtlety of sequencing effects in HCI, we describe two experiments that examined user preferences for series of interactions with different orderings that created positive and negative recency and primacy effects. Positive and negative experiences were created with simulated system assistance that either worked well (aiding the user in drag-and-drop tasks) or worked poorly (hindering the user). In both experiments, the series differed only in the order of positive and negative momentary experiences. Results of Experiment 1 were mixed: the study provided some support for recency effects, but without strong evidence. Experiment 2 modified the experimental method to better accentuate the positive and negative experiences, and produced results showing strong effects of recency, but not of primacy. We discuss reasons for these results, consider overall explanations for the subtle nature of sequencing effects on HCI tasks, and provide an agenda for further research and design lessons regarding recency effects. Overall, we contribute new understanding of a phenomenon that can have a substantial impact on user experience, but that is currently underexplored in HCI.

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Hedonic and ergonomic quality aspects determine a software's appeal

Cited by 324 publications

References 9 publications

Aesthetics in Human-Computer Interaction: Views and Reviews

Aesthetics in Human-Computer Interaction: Views and Reviews

A user experience-based approach to home atmosphere control

The effects of interaction sequencing on user experience and preference

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