2010
DOI: 10.1177/1938965509356524
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How Employment Law Became a Major Issue for Hotel Operators

Abstract: In the wake of new statutes and case law, issues relating to discrimination have expanded in the past twenty-five years to absorb a substantial amount of management time and attention. The basic law of discrimination is the Civil Rights Act of 1964, which created specific protect classes. That law was revised and expanded in 1991, and other causes of discrimination were added by such laws as the Americans with Disabilities Act and the Age Discrimination in Employment Act. Supreme Court decisions have clarified… Show more

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Cited by 14 publications
(9 citation statements)
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“…For this reason, CQ has published selected review articles, notably during its fiftieth anniversary (volume 51), which offered review articles focusing on various operational and strategic practices in the hospitality industry, as published in previous CQ volumes. Those articles include the following: O’Neill and Mattila (2010) review hotel branding strategy in the past twenty-five years; Anderson and Xie (2010) examine articles published in CQ on revenue management over a twenty-five year period; McCall and Voorhees (2010) review the studies on the effectiveness of loyalty programs and the underlying principles for their success; Canina, Kim, and Ma (2010) look at prior studies of mergers and acquisitions; Tabacchi (2010) reviews research and events in the spa industry; deRoos (2010) analyzes the evolution and state of hotel management contracts; and Sherwyn (2010) discusses changes in U.S. employment law over the past twenty-five years.…”
Section: Review Articles In Cqmentioning
confidence: 99%
“…For this reason, CQ has published selected review articles, notably during its fiftieth anniversary (volume 51), which offered review articles focusing on various operational and strategic practices in the hospitality industry, as published in previous CQ volumes. Those articles include the following: O’Neill and Mattila (2010) review hotel branding strategy in the past twenty-five years; Anderson and Xie (2010) examine articles published in CQ on revenue management over a twenty-five year period; McCall and Voorhees (2010) review the studies on the effectiveness of loyalty programs and the underlying principles for their success; Canina, Kim, and Ma (2010) look at prior studies of mergers and acquisitions; Tabacchi (2010) reviews research and events in the spa industry; deRoos (2010) analyzes the evolution and state of hotel management contracts; and Sherwyn (2010) discusses changes in U.S. employment law over the past twenty-five years.…”
Section: Review Articles In Cqmentioning
confidence: 99%
“…Perhaps it is not coincidental that supervisors are a primary source of sexual harassment claims in the hospitality industry (Slonaker, Wendt, and Baker 2007). Moreover, employers are exclusively liable for sexual harassment from supervisors, regardless of whether the employer has knowledge of the alleged harassment (Sherwyn 2010). The results suggest an intriguing possibility that the reason that supervisors are a primary source of sexual harassment claims in the hospitality industry is their organizational role rather than a higher tendency to be harassers.…”
Section: Discussionmentioning
confidence: 99%
“…International conventions and national legislation can outlaw disability discrimination and incentivise enabling practices (Barnes et al, 2010). However tourism, hospitality, sport and events continue to be identified as areas of on-going disability discrimination (Donlon, 2000, Miller and Kirk, 2002, Kreismann and Palmer, 2001, Shaw et al, 2005, Sherwyn, 2010, Darcy and Taylor, 2009. This may be in part due to the fact that disability is "inherently complex" (Darcy, 2010) as there is a constant interplay between the individual impairment, disability and level of support needs interacting with the environment (Packer et al, 2007).…”
Section: Insert Figure 2 Herementioning
confidence: 99%