“…First, in respect to social identity theory, we argue that the diagnostic use of eco‐controls assists in developing employees' ‘sense of oneness or belongingness’ (van Knippenberg, 2000, p. 358) to their organisation as such controls provide clarity in respect to the environmental goals of their organisation and signal organisational commitment to environmental initiatives. In particular, through ‘setting clear targets and expectations, and monitoring feedback’ (Speklé et al, 2017, p. 74), employees will develop a clear understanding of their organisation's environmental objectives and a sense of ownership of and/or ‘organisational identity’ in pursuing such objectives, which will result in them engaging in voluntary acts to contribute to the attainment of such objectives (Mi et al, 2019), i.e., employee environmental citizenship behaviour. This is supported by Journeault et al (2016) who indicate that the diagnostic use of environmental controls highlights the importance of environmental issues (Journeault et al, 2016), thereby aligning employees' behaviour with the environmental objectives of an organisation and enhancing employees' identification with their organisation's environmental objectives (Journeault et al, 2016).…”