Human cognition and the expert system interface: mental models and inference explanations

Rook, Fred; Donnell, Michael L.

doi:10.1109/21.257760

Cited by 35 publications

(14 citation statements)

References 12 publications

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“…Rook and Donnell [46] reviewed and validated that the mental model can lift the performance of man-machine interactions. Sundstrom [47] proposed design guidelines from the angle of modelbased user support with the hope that the association between this model and the operational type can be considered when choosing a model.…”

Section: Web Design Guideline As the Tacit Knowledgementioning

confidence: 99%

How online tacit knowledge learning influences traditional classroom learning? A case study

Tao

Chao

2013

Journal of Statistics and Management Systems

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In a traditional classroom scenario, students easily learn from the lectures on subject-related concepts or theories, but these do not include practical experiences that require hands-on practice, case studies or discussion. Explicit knowledge online learning has been widely applied and proven to be eff ective, but its counterpart, tacit knowledge has yet to be proven. Accordingly, this study intends to explore whether online learning for tacit knowledge can reinforce or substitute the eff ects of traditional classroom learning. Using Web design guidelines as an example for articulable tacit knowledge, the experiment result has shown that online learning eff ect was signifi cant on substituting but not on reinforcing classroom learning. Meanwhile, with appropriate design and arrangement, online tacit knowledge learning can also signifi cantly facilitate classroom learning. Nevertheless, the gap between perception and application levels could not be closed through online tacit knowledge learning that still requires years of accumulated practical experiences.

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Section: Web Design Guideline As the Tacit Knowledgementioning

confidence: 99%

How online tacit knowledge learning influences traditional classroom learning? A case study

Tao

Chao

2013

Journal of Statistics and Management Systems

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“…Willems and Heiney (2002) stated that "As errors involving automation tend to be more cataclysmic and costly, the human interface has become more important than ever" (p. 3). The HSIs typically provide insufficient information about automation's goals, current activities, and performance (Liu, Nakata & Furuta, 2004;Lee & See, 2004;Parasuraman & Riley, 1997;Roth et al, 2004;Rook & McDonnell, 1993).…”

Section: Degraded Automation/control and Communication Subsystemsmentioning

confidence: 99%

The Effects of Degraded Digital Instrumentation and Control Systems on Human-system Interfaces and Operator Performance: HFE Review Guidance and Technical Basis

O’Hara¹,

Günther²

2010

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Integrated digital instrumentation and control (I&C) systems in new and advanced reactors will support operators in monitoring and controlling the plants. Even though digital systems typically are highly reliable, their potential for degradation or failure significantly could affect the operators' performance and, consequently, jeopardize plant safety. The U.S. Nuclear Regulatory Commission (NRC) supported this research project to investigate the effects of degraded I&C systems on human performance and on plant operations. The objective was to develop guidance for human factors engineering (HFE) reviews addressing the operator's ability to detect and manage degraded digital I&C conditions. We reviewed pertinent standards and guidelines, empirical studies, and plant operating experience. In addition, we evaluated the potential effects of selected failure modes of the digital feedwater-system on human-system interfaces (HSIs) and the operators' performance. Our findings indicated that I&C degradations are prevalent in plants employing digital systems, and the overall effects on the plant's behavior can be significant, such as causing a reactor trip or equipment to operate unexpectedly. I&C degradations may affect the HSIs used by operators to monitor and control the plant. For example, deterioration of the sensors can complicate the operators' interpretation of displays, and sometimes may mislead them by making it appear that a process disturbance has occurred. We used the information obtained as the technical basis upon which to develop HFE review guidance. The guidance addresses the treatment of degraded I&C conditions as part of the design process, and the HSI features and functions that support operators in monitoring the performance of the I&C system and managing any degradations that occur. In addition, we identified topics for future research.v

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“…We adopt the definition of a mental model as a special schema for the system and domain task [Jagacinski and Miller 1978;Rook and Donnell 1993], and we argue that a mental model has a network structure. To fill in the gap between a mental model and a Graphic User Interface (GUI), we introduce the term mental image and distinguish it from mental model specifically.…”

Section: Introductionmentioning

confidence: 99%

The art of metaphor

Qian

Yang

Gong

2011

Proceedings of the 10th International Conference on Virtual Reality Continuum and Its Applications in Industry

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People tend to form an internal model of systems and how they work. An accurate mental model helps promote user experience and performance. As a result, interface designs that are based on a users mental model have been discussed frequently. However, the concept of a mental model has varying interpretations and is considered difficult to operationalize. Against this background, we propose a framework that demonstrates the structure of a mental model and the role it plays in human-computer interactions (HCI). Accordingly, a method is proposd for interface design. This method is supported by recent cognitive psychology theory and is practical for engineering projects.

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Human cognition and the expert system interface: mental models and inference explanations

Cited by 35 publications

References 12 publications

How online tacit knowledge learning influences traditional classroom learning? A case study

How online tacit knowledge learning influences traditional classroom learning? A case study

The Effects of Degraded Digital Instrumentation and Control Systems on Human-system Interfaces and Operator Performance: HFE Review Guidance and Technical Basis

The art of metaphor

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