ICT solutions and labor productivity: evidence from firm-level data

Nurmilaakso, Juha-Miikka

doi:10.1007/s10660-009-9034-4

Cited by 39 publications

(23 citation statements)

References 30 publications

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“…In the same direction, Welker, van der Vaart, and van Donk (2008) outline that ICTs support the digitisation process of a SCM due to virtual nodes which generate multi-level relational network. In this line, the improvement of SMEs' economic performances using ICTs are linked to skills and abilities (Chesbrough and Spohrer 2006;Nurmilaakso 2009; Soto-Acosta, Casado-Lumbreras, and Cabezas-Isla 2010), attitudes and behaviours of human resources (Peña and Villasalero 2010;Pena et al 2015). Vachon and Klassen (2008) also show that the success of collaborative strategies inside the supply chain is strongly affected by the level of involvement of ICTs human resources which are limited and there are high costs involved.…”

Section: Study Of Hypothesesmentioning

confidence: 99%

A multiple buyer – supplier relationship in the context of SMEs’ digital supply chain management

Scuotto

Caputo

Villasalero

et al. 2017

Production Planning & Control

125

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By underlining the relevance of the use of ICTs, knowledge sharing and electronic markets for SMEs, it emerges the need for stimulating a debate on digitisation process of supply chain management (SCM). Electronic infrastructure in the service sector are reducing each kind of cost and improving multiply buyer-supplier relationships, facilitating negotiations and transactions. However, since the coordination costs are still high, the use of ICTs is limited. This phenomenon thus attracts the interests of scholars and practitioners. Although it still needs to further investigate. Especially, the optimal use of ICTs within SMEs' SCM have not been studied yet. Therefore, by leveraging on four proxies: ICTs specialised human resources, knowledge sharing activities, buyer-supplier relationships, adoption of electronic markets this optimal was analysed via structural equation modelling based on a sample of 1254 SMEs operating in the service sector in Italy.

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Section: Study Of Hypothesesmentioning

confidence: 99%

A multiple buyer – supplier relationship in the context of SMEs’ digital supply chain management

Scuotto

Caputo

Villasalero

et al. 2017

Production Planning & Control

125

View full text Add to dashboard Cite

show abstract

“…7, No. 19; explains such a positive relationship (Cooper (2003); Nurmilaakso (2009);Mjema et al (2005);and Velcu (2010)). …”

Section: Discussionmentioning

confidence: 99%

“…Empowering employees by giving them timely information boosts productivity, and this can be done by using an integrated technology such as enterprise resource planning system (ERP). Nurmilaakso (2009) stated that one of the reasons behind investing in ICT solutions is to improve labor productivity, where the ERP system has a positive influence on labor productivity.…”

Section: Productivitymentioning

confidence: 99%

The Effect of ERP Successful Implementation on Employees' Productivity, Service Quality and Innovation: An Empirical Study in Telecommunication Sector in Jordan

Qutaishat¹,

Khattab²,

Zaid³

et al. 2012

IJBM

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The aim of this research paper is to identify the effect of ERP successful implementation on employees' productivity, service quality and innovation. Data were collected via questionnaires from 129 employees working in the Jordanian telecommunication organizations. The collected data were analyzed using descriptive statistics and structural equation model to test the study hypotheses using AMOS 16.0. The results of this study revealed that there is a significant effect of organizational impact on employees' productivity, service quality and innovation. Whereas, satisfaction only affects the service quality and innovation of employees leaving the employee's productivity surprisingly not affected. This result is very likely due to the lack of suitable training. Therefore, one important recommendation is to develop a training course that identifies and explains to employees all the necessary changes that will occur to the business processes inside the organization as a result of the ERP implementation.

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“…Such advances have enabled business organizations to implement ICTs technologies in the day to day operation. Employees' dependency on ICTs for their daily operation has proliferated over the past two decades (Nurmilaakso, 2009). Moreover, numerous studies have demonstrated a significant impact of ICTs (i.e.…”

Section: Introductionmentioning

confidence: 99%

Proposed Organizational Ethical Commitment Paradigm for the Use of ICTs in Business Organizations

Ramim¹

2011

InSITE Conference

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Technological advances and the increasing popularity of the Internet have contributed to the flourishing of information and communication technologies (ICT) in business organizations. Employees' unethical conduct has intensified due to the increase use of ICT. In this paper, an Organizational Ethical Commitment Paradigm is offered. At the basis of the proposed paradigm, the existence of code of conduct represents a fundamental establishment of organizational ethical commitment. At the middle layer of the proposed paradigm, a moderate organizational ethical commitment is established where the code of conduct not only created, but employees are aware of such code. At the paradigm's top level, the most meaningful organizational ethical commitment is apparent where employees are familiar with their organizational code of conduct. Implications to practice and research are contributed to the understanding of ethical decision making.

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ICT solutions and labor productivity: evidence from firm-level data

Cited by 39 publications

References 30 publications

A multiple buyer – supplier relationship in the context of SMEs’ digital supply chain management

A multiple buyer – supplier relationship in the context of SMEs’ digital supply chain management

The Effect of ERP Successful Implementation on Employees' Productivity, Service Quality and Innovation: An Empirical Study in Telecommunication Sector in Jordan

Proposed Organizational Ethical Commitment Paradigm for the Use of ICTs in Business Organizations

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