Implementation of quality tools in a stuffed pasta industry

Abstract

This study aimed to promote improvements through the implementation of a combination of quality tools (checklists, brainstorming, Ishikawa diagram, flowchart, program 5S, 5W1H, PDCA, training, and Good Manufacturing Practices (GMP) in a small pasta industry in Maringá - Paraná, Brazil. The industry is located in the Northwest of Paraná, Brazil, and has a processing capacity of 5000 units of “salgados" per hour. The implementation of the quality tools was carried out according to the stages of the PDCA cycle (plan, do, action, and check). The effectiveness of the measures adopted was measured by comparing the total percentages of conformities and non-conformities before and after the implementation of the tools. The results showed improvements in the processes and products of the industry, due to the significant increase in compliance to 79,04 %, while before the implementation of the tools it was 56,94%. Therefore, the results indicated that the implementation of quality tools provided improvements, as it impacted the increase in compliance with the requirements required by the legislation (RDC 275 from ANVISA), as well as changed the general organization and quality of the industry.

System of Continuous Improvement for a Cooperative Organization in Southern Brazil

“…There are many tools that can be used in a quality management context in order to promote the continuous improvement. According to Silva et al, 2020;Lobo, 2020;FNQ, 2019;Toledo et al, 2014 andPaladini, 2012, some of them are brainstorming, Ishikawa diagram, flowchart, 5S, GUT matrix (gravity, urgency, trend), 5W1H, training, Analysis of the Method and Effect of Failures (FMEA), checklist; Statistical Process Control (SPC); Quality Function Deployment (QFD), pareto's chart, histogram, poka-yoke; Servqual; Six Sigma and Times Quality. Some of these are statistics tools.…”

“…From the universe of tools available in the literature (Silva et al, 2020;Lobo, 2020;FNQ, 2019;Toledo et al, 2014, Paladini, 2012, some are already used by Cotrisel and others are suggested here, as they are somehow appropriate, according to the arguments that accompany. They are indicated in the diagram in Figure 2.…”