“…Improve -Process (Abdul Halim , (Egorov et al, 2017), (Solihudin & Kusumah, 2017), (Hrvačić, 2018), (Bahari et al, 2018), (Zasadzień & Midor, 2018), (Rasay et al, 2018), (Saifuddoha & Islam, 2019), (Amin & Venkatesan, 2019), (Chandrabalan et al, 2019), (Jin et al, 2019) (Wahyudin et al, 2019), (Hsu et al, 2020), (Silverstein et al, 2020), (Girma & Sahu, 2020) 30 B. Qualitative -Qualitative Analysis (Lim & Antony, 2016), (Halim Lim et al, 2017), (He & Wang, 2018), (Wiecha & Ćwikła, 2019), (Naseri et al, 2020), (Prata et al, 2020) 12…”