Impression Management Theory and Diversity

Toward a Better Understanding of Organizational Efforts to Rebuild Reputation Following an Ethical Scandal

“…However, it is often not enough to simply ''get by.'' Such verbal remedial tactics (Elkins et al, 2003) may appear to be effective in the short-term for avoiding or repairing a negative image (Rosenfeld et al, 1995). However, ethical lapses or wrongdoings are likely to catch up with corporations that fail to learn from bad experiences.…”

Gender Differences in Impression Management in Organizations: A Qualitative Review

“…According to Rosenfeld, Giacalone, and Riordan (1995), impression management tactics fall into one of four categories. First, they are either acquisitive (i.e., attempts to be seen positively) or they are protective (i.e., attempts to avoid looking bad and/or to minimize deficiencies).…”

“…So, these two tactics are instead categorized as negative/direct. A qualitative review of the literature For this review, a comprehensive list of impression management tactics based on previous research (e.g., Cialdini, 1989;Rosenfeld et al, 1995) has been compiled. We reviewed each impression management tactic and whether gender differences in use has been reported on research primarily conducted within organizational contexts.…”

Deceptive Impression Management: Does Deception Pay in Established Workplace Relationships?

“…Impression management is a process by which people attempt to influence the image others have of them by creating and maintaining a desired reputation (e.g., Graen et al, 1990;Rosenfeld et al, 1995). Thus, impression management is purposeful, goaldirected behavior.…”