Proceedings of the 14th International Conference on World Wide Web - WWW '05 2005
DOI: 10.1145/1060745.1060754
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Improving recommendation lists through topic diversification

Abstract: In this work we present topic diversification, a novel method designed to balance and diversify personalized recommendation lists in order to reflect the user's complete spectrum of interests. Though being detrimental to average accuracy, we show that our method improves user satisfaction with recommendation lists, in particular for lists generated using the common item-based collaborative filtering algorithm.Our work builds upon prior research on recommender systems, looking at properties of recommendation li… Show more

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Cited by 1,435 publications
(976 citation statements)
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References 30 publications
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“…For instance, users might become dissatisfied with accurate recommendations when they have no trust in the recommender system's operator [342], their privacy is not ensured [300], they need to wait too long for recommendations [300], or they find the user interfaces unappealing [343]. Other factors that affect user satisfaction are confidence in a recommender system [263], data security [344], diversity [345], user tasks [87], item's lifespan [346] and novelty [347], risk of accepting recommendations [348], robustness against spam and fraud [349], transparency and explanations [350], time to first recommendation [225], and interoperability [351].…”
Section: Focus On Accuracymentioning
confidence: 99%
“…For instance, users might become dissatisfied with accurate recommendations when they have no trust in the recommender system's operator [342], their privacy is not ensured [300], they need to wait too long for recommendations [300], or they find the user interfaces unappealing [343]. Other factors that affect user satisfaction are confidence in a recommender system [263], data security [344], diversity [345], user tasks [87], item's lifespan [346] and novelty [347], risk of accepting recommendations [348], robustness against spam and fraud [349], transparency and explanations [350], time to first recommendation [225], and interoperability [351].…”
Section: Focus On Accuracymentioning
confidence: 99%
“…Celma and Herrera [4] report an experiment that studied how users judged novel recommendations provided by a CF and a CBF algorithm in the music recommendation context. Ziegler et al [34] and Zhang et al [32] propose diversity as a quality attribute: recommender algorithms should seek to provide optimal coverage of the entire range of user's interests. This work is an example of a combined use of automatic and user-centric quality assessment techniques.…”
Section: Evaluation Of Recommender Systemsmentioning
confidence: 99%
“…This approach cannot readily be used for tail queries since it requires user feedback. Clarke et al [6] studied diversification in question answering while Ziegler et al [23] studied the problem from a "recommendation" point of view.…”
Section: Introductionmentioning
confidence: 99%