Improving WCAG for elderly web accessibility

Lara, Silvana Maria Affonso de; Watanabe, Willian Massami; Santos, Eduardo Pezutti Beletato dos; Fortes, Renata Pontin de Mattos

doi:10.1145/1878450.1878480

Cited by 23 publications

(20 citation statements)

References 18 publications

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“…Important information should be highlighted, easy to view, and preferably located at the center of the screen. Irrelevant information should be removed to facilitate search and minimize visual confusion (Czaja & Lee, 2007; Kurniawan & Zaphiris, 2005; Lara et al, 2010; Nunes et al, 2010; Wagner et al, 2010; Williams et al, 2013).…”

Section: Theoretical Basismentioning

confidence: 99%

“…The difficulty in handling the mouse can also affect the use of the scroll bars. Scroll bars are often ignored by older adults affecting how they access information and even failing to complete tasks that require the use of this bar (Kurniawan & Zaphiris, 2005; Lara et al, 2010). Therefore, Ribeiro (2011) suggests paying attention to the size of the pages.…”

Section: Theoretical Basismentioning

confidence: 99%

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Challenges and barriers faced by older adults to access legislative e‐participation platforms in Brazil

Junqueira

Freire

Grützmann

et al. 2023

E J Info Sys Dev Countries

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With the steady increase of the aging population in Brazil, older adults demand government services and actions more than ever. The present exploratory study analyzed the challenges and barriers faced by older adults when accessing legislative e‐participation platforms, considering whether the challenges would interfere with these citizens' empowerment. The study employed qualitative evaluations with 20 participants over 60 years old on the e‐Cidadania and e‐Democracia platforms. It involved responding to a questionnaire, using the platform—while usability tests and observation were conducted—and a post‐test interview. The results showed that, in general, the participants were interested in contributing to the e‐participation platforms and considered that these systems provide representativeness to them. However, the negative aspects of the design contribute to skepticism among older adults, which can demotivate them to use the resources. The results highlight how the interface features reinforce participants' distrust in the government and distrust in the e‐participation process as soon as they realize the information and language are complicated and the resource is difficult to use. They stressed that a more accessible language and a simplified organization of web pages could facilitate the use and boost older people's engagement with these platforms. The results provide reflections on the design of e‐participation systems and processes to promote real political participation of older adults in society. Although the study is not representative of the Brazilian older adult population, the qualitative findings and recommendations were delivered to the Accessibility commission of the Brazilian Chamber of Deputies and have been used for guidance and improvements in the platforms.

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Section: Theoretical Basismentioning

confidence: 99%

Section: Theoretical Basismentioning

confidence: 99%

Challenges and barriers faced by older adults to access legislative e‐participation platforms in Brazil

Junqueira

Freire

Grützmann

et al. 2023

E J Info Sys Dev Countries

View full text Add to dashboard Cite

show abstract

“…Creating guidance to ensure that the web is accessible to all has been extensively studied in the accessibility community. For example, researchers have developed and examined the usefulness of web accessibility guidelines for addressing the concerns of people with disabilities [2,3,7,11,24,34]. Several researchers have noted that accessibility policies and regulations are often not enough to ensure accessible websites [11] and even if a website meets the guidelines, some users can still encounter usability challenges [24].…”

Section: Background and Related Workmentioning

confidence: 99%

A Case for Making Web Accessibility Guidelines Accessible: Older Adult Content Creators and Web Accessibility Planning

Martin-Hammond

Patil

Tandukar

2021

Proceedings of the 23rd International ACM SIGACCESS Conference on Computers and Accessibility

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This paper presents our experiences supporting web accessibility planning among a group of older adult online content creators. We highlight challenges we encountered meeting the web accessibility informational needs of our partners and helping this group of creators become aware and put in place measures to address accessibility issues. Our reflections highlight opportunities for future efforts to improve web accessibility support for everyday content creators and support for helping those less familiar with web accessibility options. CCS CONCEPTS• Human-centered computing → Empirical studies in accessibility; • Social and professional topics → Seniors.

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“…Technology plays a key role in daily life of people with special needs, being a mean of integration or even communication with society. By built up experience [6,10,12,14,16], we find that support tools play a crucial part in empowerment of persons with special needs and small advances may represent shifts and opportunities. The diversity of solutions and the need for dedicated hardware to each feature represents a barrier to its use, compromising the success of the solutions against, among others, problems of usability and scale.…”

Section: Introductionmentioning

confidence: 99%

CanIHelp: A Platform for Inclusive Collaboration

Paredes

Fernandes

Sousa

et al. 2015

Lecture Notes in Computer Science

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Abstract. Technology plays a key role in daily life of people with special needs, being a mean of integration or even communication with society. By built up experience, we find that support tools play a crucial part in empowerment of persons with special needs and small advances may represent shifts and opportunities. The diversity of solutions and the need for dedicated hardware to each feature represents a barrier to its use, compromising the success of the solutions against, among others, problems of usability and scale. This paper aims to explore the concept of inclusive collaboration to enhance the mutual interaction and assistance. The proposed approach combines and generalizes the usage of human computation in a collaborative environment with assistive technologies creating redundancy and complementarity in the solutions provided, contributing to enhance the quality of life of people with special needs and the elderly. The CanIHelp platform is an embodiment of the concept as a result from an orchestrated model using mechanisms of collective intelligence through social inclusion initiatives. The platform features up for integrating assistive technologies, collaborative tools and multiple multimedia communication channels, accessible through multimodal interfaces for universal access. A discussion of the impacts of fostering collaboration and broadening from the research concepts to the societal impacts is presented. As final remarks a set of future research challenges and guidelines are identified.

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Improving WCAG for elderly web accessibility

Cited by 23 publications

References 18 publications

Challenges and barriers faced by older adults to access legislative e‐participation platforms in Brazil

Challenges and barriers faced by older adults to access legislative e‐participation platforms in Brazil

A Case for Making Web Accessibility Guidelines Accessible: Older Adult Content Creators and Web Accessibility Planning

CanIHelp: A Platform for Inclusive Collaboration

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