“…Previous studies have been conducted on information use by managers in decision-making (Abell, 1994;BroadyPreston & Hayward, 1999;de Alwis & Higgins, 2001;Reid, Thomson, & Wallace-Smith, 1998) and environmental scanning as part of information seeking activities in businesses (Choo, 1994). A number of conceptual works was found available on information behavior in various managerial activities (Brittain & Macdovigall, 1995;Butcher, 1998;Oppenheim, 1997;Taylor & Farrell, 1994). Several studies were also found conducted in various geographical location such as UK, USA, Australia, Hong Kong, Singapore (Broady-Preston & Hayward, 1999, 2000de Alwis & Higgins, 2001;Oppenheim, 1997), and Canada (Choo, 1994).…”