2010
DOI: 10.1142/s0219622010003658
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Information Exchange and Supply Chain Performance

Abstract: The purpose of this study is to examine the effects of operational and strategic information exchange on supply chain performance and the moderating role of information quality in relation to both operational and strategic information exchange. The study was conducted using manufacturing companies located in the Northern region of Malaysia. Hierarchical multiple regressions were applied to test the hypotheses developed for the study. It was found that operational and strategic information exchange is significa… Show more

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Cited by 46 publications
(32 citation statements)
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“…Therefore the information exchanged can take three dimensions: the time dimension, the content and form (O'Brien, 1995). These are recognized as part of the coordination of activities within the SC (Ramayah & Omar, 2010).…”
Section: Discussion Of Resultsmentioning
confidence: 99%
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“…Therefore the information exchanged can take three dimensions: the time dimension, the content and form (O'Brien, 1995). These are recognized as part of the coordination of activities within the SC (Ramayah & Omar, 2010).…”
Section: Discussion Of Resultsmentioning
confidence: 99%
“…In this study, we focused on quality aspect as a manifestation of the information exchanged to explain the IFC. The quality aspect is recognized as a key element of SCM practices (Li et al 2006) and coordination of activities within the SC (Ramayah & Omar, 2010). Moreover, the diversity of dimensions of quality of information can cause the confusion in our research.…”
Section: Information Exchangementioning
confidence: 98%
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“…Although BI has been identified as the best conductor of information management for and the decision making in SMEs, Ramayah and Omar (2010) raise concern about information quality. Because, the amount of information has never been important, quality information is rather for the decision making (Burton et al, 2006).…”
Section: What Smes Learn From Bimentioning
confidence: 99%
“…Even strategic information exchange, which is much simpler than SCI, can enhance supply chain performance [17]. Communication of perception gaps should be part of strategic information exchange, and one would expect better supply chain performance when perception gaps are eliminated.…”
Section: Introductionmentioning
confidence: 99%