Information privacy practices in e‐government in an African least developing country, Rwanda

Mutimukwe, Chantal; Kolkowska, Ella; Grönlund, Åke

doi:10.1002/isd2.12074

Cited by 16 publications

(13 citation statements)

References 39 publications

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“…E‐commerce is becoming imperative in many fields of life (Adu et al, 2020; Alzahrani, 2019; Mutimukwe & Kolkowska, 2019), including the student housing investment sector. The study examined the key factors determining investors' satisfaction with e‐commerce platforms and products delivery in the student housing sector.…”

Section: Discussionmentioning

confidence: 99%

“…E‐commerce—the use of ICT to facilitate buying and selling of goods and/or services has revolutionized marketing (Chang, Zhen, & Cao, 2016). In addition, it has profoundly impacted many fields of endeavor including governance, retailing, law, education, religion, media, agriculture and logistics (Adu, Buabeng, & Damoah, 2020; Johnson & Iyamu, 2019; Mutimukwe & Kolkowska, 2019; Zhou & Wang, 2014). E‐commerce is noted for contributing to cost reduction, capital expansion, efficiency and high client satisfaction in businesses (Azizan & Said, 2015; Papageorgiou, Marneros, & Efstathiades, 2020).…”

Section: Introductionmentioning

confidence: 99%

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Determinants of investor satisfaction with e‐commerce platforms and traded products in student housing development in Ghana

Attakora‐Amaniampong

Miller

Aziabah

2020

E J Info Sys Dev Countries

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Globalization and its attendant expansion of businesses continue to create opportunities for the use of e‐commerce. E‐commerce is noted for contributing to cost reduction, capital expansion, efficiency and high client satisfaction in businesses. Unfortunately, there is dissatisfaction among investors in student housing with the application of e‐commerce in Ghana. This study examined the key factors influencing satisfaction among investors in student housing with e‐commerce platforms and traded products in Ghana. A concurrent mixed design based on survey and interviews, as well as an Exploratory Factor and thematic analyses of data were used. Whereas security and interface features were key factors influencing investors' satisfaction with e‐commerce platforms, product availability and quality of packaging were key factors influencing investors' satisfaction with traded products. It would be worthwhile for website designers to consider these factors in designing websites. Also, by considering these factors, suppliers can increase their revenues. Furthermore, the results of this exploratory factor analysis means that further confirmatory studies may be conducted to validate the findings.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Determinants of investor satisfaction with e‐commerce platforms and traded products in student housing development in Ghana

Attakora‐Amaniampong

Miller

Aziabah

2020

E J Info Sys Dev Countries

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“…e‐Government adoption is receiving much attention in developing countries although it is still lagging behind that in developed countries (Mutimukwe, Kolkowska, & Grönlund, 2019).…”

Section: Review Of Related Literaturementioning

confidence: 99%

Factors affecting e‐government adoption in Liberia: A practitioner perspective

Mensah

Cater-Steel

Toleman

2020

E J Info Sys Dev Countries

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Globally, e‐government implementation is growing, including in sub‐Saharan Africa, evidenced by the frequently reported benefits of e‐government programs in developed countries. The government of Liberia is pursuing an e‐government agenda to improve governance through the effective and efficient use of technology in the public sector. Liberia, one of the most underdeveloped countries in the world is bedeviled by over 10 years of civil war and most recently an Ebola virus outbreak which created severe human capacity gaps. The government has realized that in order to accelerate development and enhance its peoples' livelihood, it must integrate technology into its public administration procedures. However, the implementation of e‐government in Liberia has had mixed success. The objective of this research is to identify critical factors affecting the implementation of e‐government in Liberia. To achieve this aim, a reflective practitioner approach is employed as a lens to collect and guide the analysis of qualitative data. The data are collected through focus group discussion with senior IT practitioners (CIOs) of Liberia who are leading the delivery of e‐initiatives in Liberia. The factors identified are intended to guide how e‐government initiatives are implemented in Liberia. This research contributes to raising awareness about Liberia's e‐government program.

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“…Abdullah et al (2010) discuss the primary challenges in managing regulatory compliance in information systems development industry, derived from expert interviews, such as lack of compliance knowledge base, frequent changes in regulation, lack of efficient compliance management and understanding of its relevance to the organizations. Mutimukwe et al (2019) discuss the international privacy standard and practice for the E-Government system development in African countries, Ruhode (2016) discuss ICTs policies of Zimbabwa's government towards developing E-Government System. Rehman et al (2018) discuss the United Nation's sustainable development goals in E-Government system development.…”

Section: Related Workmentioning

confidence: 99%

An Ontology based Framework for E-Government Regulatory Requirements Compliance

Hasan

Anagnostopoulos

Kousiouris

et al. 2019

International Journal of E-Services and Mobile Applications

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E-Government has gained an enormous amount of attention by researchers and practitioners interested in digitizing the public sector through enacting policies and regulations. Compliance of regulatory requirements from these policies and regulations is an important requirement in e-Government service development projects. However, the concepts of regulatory requirements compliance are still scattered around in developing e-Government services. This article presents an e-Government regulatory requirement compliance (eGRRC) ontology framework that describes the interrelated concepts of regulatory requirements compliance in e-Government service development. The proposed eGRRC ontology is then applied on the recently introduced general data protection regulation (GDPR) for personal data processing across European Union (EU) countries, in order to indicate how the concepts can be mapped to the defined entities. The contribution of this article is on introducing a framework for researchers and practitioners to explore regulatory requirements compliance and their interrelationships in e-Government service development. Furthermore, e-Government legislation can accordingly be modeled using on the eGRRC ontology, that serves as basis for queries to infer knowledge about the source of regulatory requirements, objectives of the regulation, various types of requirements, the services affected, orientation of regulatory rules in requirements, priorities, and amendments of regulations in e-Government service development.

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Information privacy practices in e‐government in an African least developing country, Rwanda

Cited by 16 publications

References 39 publications

Determinants of investor satisfaction with e‐commerce platforms and traded products in student housing development in Ghana

Determinants of investor satisfaction with e‐commerce platforms and traded products in student housing development in Ghana

Factors affecting e‐government adoption in Liberia: A practitioner perspective

An Ontology based Framework for E-Government Regulatory Requirements Compliance

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