Intention to Choose Syariah Compliant Hospital: The Role of Religiosity

Abstract

Syariah Compliant Healthcare Services in a rather unique trend that emerged in Malaysia. It started in few decades ago when certain ‘Islamic’ hospitals started offering Syariah compliant services with the tag line “Ibadah Friendly Hospital”. Syariah Hospital of Islamic Hospital defined as hospital that provides health services in accordance with Syariah principles or in other words applying maqasid Syariah in hospital governance hospital. But a question remains, is there a necessity of Syariah compliant hospitals? And why it became a choice in the market. The research methodology used is qualitative based on content analysis technique to obtain data. This study seeks to find out the reason that motivates this choice by looking into the role of religiosity that is presumed to be the main reason for the choice. Based on the theory of reason action, a literature has been reviewed to construct tools to investigate Muslim attitude towards their intention to choose Syariah compliant hospital.

Tingkat Kepuasan Pasien Dalam Penyelenggaraan Pelayanan Kesehatan Lingkungan Pada Rumah Sakit Islam Berdasarkan Standar Pelayanan Minimal Mutu Syariah

“…Komitmen rumah sakit untuk melaksanakan pelayanan Islami sesuai standar terlihat dari bagaimana konsep Islami tercakup di dalam perencanaan dan aktualisasinya (Mat et al, 2021). Ada kebijakan yang secara lisan maupun tertulis diterapkan oleh RSI Cempaka Putih.…”

Self-assessment questionnaire development for soft skills competency and core value evaluations

“…Particularly, the SCH concept provides healthcare services and environments according to Maqasid Shariah, which includes Islamic paradigms, values, ethics, and cultures of healthcare professionals and patients. The concept also incorporates the building designs, facilities, medical procedures, and treatments available in the hospital [29]. For instance, the Shariah-Based QMS emphasizes the development of stipulated soft skills and core values to be internalized by staff during the respective organizational performance.…”

Halal Medicine Selection Process in Sharia-Certified Hospital

“…Sharia Hospital certification improves the service quality as a means of Islamic da'wah in hospitals by ensuring that hospital operations follow the sharia principles, both for management and patient services, and by providing guidelines for hospital founders (owners) and managers in management (Halim et al, 2020;Mat et al, 2021;Sulistiadi & Rahayu, 2017). In the sharia hospital certification standards compiled by the National Sharia Council of Indonesian Ulema Council and Indonesian Islamic Health Effort Council, there are three points of hospital sharia standards in medical service.…”