Internet transactions: perceptions of personal risk

Sinclaire, Jollean K.; Wilkes, Ronald B.; Simon, Judith C.

doi:10.1504/ijnvo.2006.011870

Cited by 3 publications

(2 citation statements)

References 12 publications

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“…User fears of identity theft and transaction fraud over the internet have been well documented. Sinclaire, Wilkes, and Simon (2006) conducted a survey to examining user perceptions of the internet or the degree to which individuals discriminate between online versus traditional companies. Respondents reported feeling more at risk and less safe when giving information to firms that conduct business only online than when giving information to firms that conduct business only in the traditional face-to-face manner in an office or store.…”

Section: Theories Of Web Service Qualitymentioning

confidence: 99%

An assessment of customers’ e-service quality perception, satisfaction and intention

Udo

Bagchi

Kirs

2010

International Journal of Information Management

378

217

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Section: Theories Of Web Service Qualitymentioning

confidence: 99%

An assessment of customers’ e-service quality perception, satisfaction and intention

Udo

Bagchi

Kirs

2010

International Journal of Information Management

378

217

View full text Add to dashboard Cite

“…(FTC, 2000;Hoffman et al, 1999;Malhotra et al, 2004). Although many online businesses have broadly implemented online privacy policies designed to signal trustworthy organizational practices (Meinert et al, 2006;Pollach, 2006) and there has also been evidence that these policies do positively influence users' confidence in buying online (Earp & Baumer, 2003); many users still believe that providing information online can result in personal privacy problems (Sinclaire et al, 2006).…”

Section: Introductionmentioning

confidence: 99%

The Effect of Internet Trust and Social Influence towards Willingness to Purchase Online in Labuan, Malaysia

Chin¹,

Wafa²,

Ooi³

2009

IBR

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This study is an empirical research one-commerce that examines the willingness of consumers to purchase online. The study focuses on two influential components that mediate the relationship between online shoppers and online vendors, namely, trust in the Internet structure and social influence. By using a convenience sample size of 115 from government servants and employees of private sectors residing in the Federal Territory Labuan who are computer literate, have access to Internet, and who possess credit card(s), this study aims to examine the relationship between the two variables of trust in the Internet structure and susceptibility to social influence on their willingness as consumers to purchase online. The findings show that trust in the Internet structure and susceptibility to social influence are significantly related to willingness to purchase online. However, hierarchical linear regression analysis had provided insignificant influence between trust in the Internet structure and willingness to purchase online with social influence as a moderator.

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Privacy-invading mechanisms in e-commerce - a case study on German tourism websites

Ermakova

Hohensee

Orlamünde

et al. 2019

IJNVO

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Internet transactions: perceptions of personal risk

Cited by 3 publications

References 12 publications

An assessment of customers’ e-service quality perception, satisfaction and intention

An assessment of customers’ e-service quality perception, satisfaction and intention

The Effect of Internet Trust and Social Influence towards Willingness to Purchase Online in Labuan, Malaysia

Privacy-invading mechanisms in e-commerce - a case study on German tourism websites

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