Investigating the effect of role conflict and role ambiguity on employees' job stress :Articulating the role of work-family conflict

Soltani, Iraj; Hajatpour, Sara; Khorram, Jalal; Nejati, Mohammad Hosein

doi:10.5267/j.msl.2013.06.036

Cited by 34 publications

(28 citation statements)

References 32 publications

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“…According to Soltani et al (2013), many people are interested in subject of stress. They also recommended that preventing stress called destructive stress results from factors such as role ambiguity, role uncertainty, and organizational policies, and decreases both the individual and organizational performance.…”

Section: Introductionmentioning

confidence: 99%

Investigating the effect of work stress, general health quality, organizational intelligence and job satisfaction on employee performance

Samadzadeh¹

2013

10.5267/j.msl

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During the past few years, there have been tremendous efforts on measuring the effects of different factors such as work stress, general heath quality, etc. on performance of employees. In this paper, we present an empirical investigation to study the effects of work stress, general health, organizational intelligence and job satisfaction on employee performance. The proposed study of this paper uses two questionnaires where one is associated with general health quality (GHQ) with 20 questions and the other one consists of 12 questions, which is associated with work stress. The study chooses a sample of 144 employees from 222 people who worked for one of Islamic Azad University in Iran. Cronbach alphas for work stress, general health, organizational intelligence, job satisfaction and organizational performance are 0.911, 0.895, 0.795, 0.863 and, 0.864, respectively. The results indicate that job satisfaction has the highest influence on organizational performance followed by other factors.

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Section: Introductionmentioning

confidence: 99%

Investigating the effect of work stress, general health quality, organizational intelligence and job satisfaction on employee performance

Samadzadeh¹

2013

10.5267/j.msl

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“…Role ambiguity is the inseparable part of any work environment. It can be deduced from this preceding that the inability of employees to know their work roles could be responsible for unethical behavior among nurses (Soltani et al 2013). Another variable of interest in this study is organizational justice.…”

Section: Plain Language Summarymentioning

confidence: 95%

Role Ambiguity and Organizational Justice as the Predictors of Unethical Behavior Among Nurses

Fagbenro

2019

JCCNC

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Background: Unethical behavior among nurses is gradually becoming a severe problem in the health sector of Nigeria, and this calls for urgent concern. However, it may be associated with issues inside healthcare organizations. Therefore, this study aimed to investigate the relationship between role ambiguity, organizational justice, and unethical behavior among nurses. Methods: This was a cross-sectional study. In total, 300 participants were selected from Lagos State Teaching Hospital (LUTH) in Lagos metropolis using a convenience random sampling method. A structured questionnaire consisting of demographics and Unethical Behavior Scale (UBS), Role Ambiguity Scale (RAS), and Organizational Justice Scale (OJS) was used to collect the required data. Multiple regression model was used to analyze the obtained data in SPSS. Results: Among the subjects, 71.9% were females, and 28.1% were 99 males. Their age ranged from 24 to 57 years Mean±SD: 31.66±3.13. There was an independent relationship between role ambiguity and unethical behavior (β=0.229; t=3.157; P<0.05). Additionally, there was an independent relationship between organizational justice and unethical behavior (β=-0.317; t=-2.182; P<0.05). Conclusion: Role ambiguity and organizational justice predicted unethical behavior. Therefore, the authorities and hospital managers of Nigeria should design an intervention program tailored for resolving role ambiguity and improving organizational justice. This will help to reduce the menace of unethical behavior among these nurses.

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“…Research in healthcare organisations showed that emotional exhaustion, depersonalization and stress were some of the consequences of role conflict (Piko 2006, Ahmady et al 2007, Soltani et al 2013. As Diebig, Bormann, & Rowld (2017) discusses, role conflict represents a so-called job demand due to its association with physiological and psychological costs leading to exhaustion and impaired health (Lee and Ashforth, 1996;Nixon et al, 2011).…”

Section: Role Conflict As a Concept In Organisational Role Theorymentioning

confidence: 99%

The interplay between formal and informal elements in analysing situations of role conflict among construction participants

Kabiri

Hughes

2018

Construction Management and Economics

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The interplay between formal and informal elements in analysing situations of role conflict among construction participants The interplay of formal and informal factors in construction teams influences the enactment of roles and the individuals who fulfil those roles. With a specific focus on a phenomenon called role conflict, the aim is to explore if and how the interaction of formal and informal elements would lead to situations of role conflict. This phenomenon proved to lead to frustration, tension and employee burnout. An analytical model of role interaction was developed, which disentangles formal and informal elements that shape role interactions. Qualitative data was collected through semi-structured interviews, project documents and observations. Four cases of role conflict are presented here. Contract, as a formal element, and participant's values and interests, as informal elements, appeared to be the most important factor shaping participants' expectations and behaviours. The analysis in this study showed that if a participant who faces role conflict is able to influence the formal elements in favour of his or her informal elements, then he or she may experience less frustration. At a more general level, the results suggest that increasing formality can increase participants' frustration, which then would decrease the likelihood of collaboration. As the theoretical contribution, this research extends organisational role theory to deal with informal and formal aspects. Taking into account formal sources enables the study of how roles are institutionally governed while including informal sources allows for the idea that some of the aspects of the role, even in the context of work role, are socially constructed.

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Investigating the effect of role conflict and role ambiguity on employees' job stress :Articulating the role of work-family conflict

Cited by 34 publications

References 32 publications

Investigating the effect of work stress, general health quality, organizational intelligence and job satisfaction on employee performance

Investigating the effect of work stress, general health quality, organizational intelligence and job satisfaction on employee performance

Role Ambiguity and Organizational Justice as the Predictors of Unethical Behavior Among Nurses

The interplay between formal and informal elements in analysing situations of role conflict among construction participants

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