Investigating the Factors Impacting the Student Satisfaction with the Universities In the Era of Artificial Intelligence: A Comparative Study of Malaysia and Pakistan

Khalil-Ur-Rehman, Faisal; Farooq, Muhammad; Younas, Waqar

doi:10.31580/apss.v2i3.221

Cited by 2 publications

(2 citation statements)

References 3 publications

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“…In this case, the higher the reason, the more the students need university support, and the more the university supports the students, the more they feel satisfied. This finding is in line with the previous research that highlight the more the university helps the students the more they feel satisfied (Al-Sheeb, Hamouda, & Abdella, 2018;Son, Ha, Thi, & Khuyen, 2018;Burgess, Senior, Moores, 2018;Khalil-Ur-Rehman, Farooq, & Younas, 2018: Tandilashvili, 2019. Knowing this finding, the university needs to manage the students as customers by providing the supports which able to prepare the students for successful carrier and worthy employment after graduation.…”

Section: Resultssupporting

confidence: 91%

“…Moreover, students in a university STEM classroom probably have different learning needs compared to students in different subject areas, such as laboratory activities or site visits (Chang & Park, 2014). This finding has encouraged STEM teaching to satisfy the students expectation because teaching quality and expertise showed the most reliable relationship with student's satisfaction and their learning outcomes (Green, Hood, & Neumann, 2015;Hakim, 2014;Lo, 2010;Suarman, Aziz, & Yasin, 2013;Burgess, Senior, Moores, 2018;Khalil-Ur-Rehman, Farooq, & Younas, 2018;Son, Ha, Thi, & Khuyen, 2018).…”

Section: Introductionmentioning

confidence: 99%

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The Relation between Gender, Reasons to Participate in STEM-Related Subjects, Programs and The University Supports On First-Year University Student’s Satisfaction: A Structural Equation Model

Nugraha¹,

Suranto²,

Kadarohman³

et al. 2020

J. Sci. Learn.

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First-year student's satisfaction has considered an important factor in the quality education offered by the university program. The objective of this study is to investigate the relationship among gender, a reason to participate in STEM-related subjects, program, and the university support on first-year student's satisfaction of STEM learning. The methods used in this study surveyed student's satisfaction using adapted interest and recruitment in the science questionnaire (IRIS Q) instrument. The questionnaire comprised question items covering school science experiences, sources of inspiration for the choice of education, expectations for future job, first-year experiences as a STEM student, and attitudes to gender equity in STEM. A total of 448 students, first-year students from STEM-related programs, have participated voluntarily in this study. The structural equating model assisted by computer program IBM SPSS Amos 20 was employed to analyze the hypothesized model. The results from the model showed that reason and university support have a positive direct effect on first-year students' satisfaction with STEM learning. From this study, it is suggested for the university to improve first-year student's satisfaction by helping STEM students to develop appropriate expectations of the program, facilitating teaching quality to meet STEM students' learning, and assisting students in developing positive attitudes toward their future carriers.

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Section: Resultssupporting

confidence: 91%

Section: Introductionmentioning

confidence: 99%

The Relation between Gender, Reasons to Participate in STEM-Related Subjects, Programs and The University Supports On First-Year University Student’s Satisfaction: A Structural Equation Model

Nugraha¹,

Suranto²,

Kadarohman³

et al. 2020

J. Sci. Learn.

View full text Add to dashboard Cite

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Emerging Research Areas in Social Sciences Due to Covid-19

Farooq

2020

GJOES

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Covid-19 has impacted all of the walks of life. It has changed the behavior of humans. Due to lockdown, people had the opportunity to rethink several perspectives of life. On ends of Lockdown, it is expected that, the customers will no more be the same, rushing towards product and reacting to every marketing advertisement. The Pandemic and Lockdown has taught the people to live with less. It also taught us, that technology development should be towards making humans life better. The term “Customer is king” has become more valuable in pandemic days. No matter, how many airlines one firm has, how much advance one economy is, if the health of humans is on danger, everything discontinues. This pandemic has taught us to focus more on creating the product, which improves humans’ life, do marketing and advertising that are customer centric. In education, more focus is required on mobile learning. The transportation dynamics have also change. The requirement of self-deriving cars has increased. The pandemic reiterated strongly that prevention is better than cure. Public awareness can sever more people than doctors' services in times of crisis. All these learning are will create new research areas in social sciences. This research paper highlights research areas for post- COVID developments.

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Investigating the Factors Impacting the Student Satisfaction with the Universities In the Era of Artificial Intelligence: A Comparative Study of Malaysia and Pakistan

Cited by 2 publications

References 3 publications

The Relation between Gender, Reasons to Participate in STEM-Related Subjects, Programs and The University Supports On First-Year University Student’s Satisfaction: A Structural Equation Model

The Relation between Gender, Reasons to Participate in STEM-Related Subjects, Programs and The University Supports On First-Year University Student’s Satisfaction: A Structural Equation Model

Emerging Research Areas in Social Sciences Due to Covid-19

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