Investigating the Moderators of the Group Support Systems Use with Meta-Analysis

Dennis, Alan R.; Wixom, Barbara H.

doi:10.1080/07421222.2002.11045696

Cited by 183 publications

(153 citation statements)

References 85 publications

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“…Thus, mechanism accuracy is, all else being equal, a function of how well a mechanism supports decision-making of its users. The performance of such decision processes is generally referred to as decision quality, defined as the "correctness" or "goodness" of decisions (Dennis and Wixom 2001). It relates to the effectiveness with which users can solve a problem (Vessey and Dennis 1991).…”

Section: Idea Evaluation Mechanism Accuracy Andmentioning

confidence: 99%

Rate or Trade? Identifying Winning Ideas in Open Idea Sourcing

Blohm

Riedl

Füller

et al. 2016

Information Systems Research

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I nformation technology (IT) has created new patterns of digitally-mediated collaboration that allow opensourcing of ideas for new products and services. These novel sociotechnical arrangements afford finely-grained manipulation of how tasks can be represented and have changed the way organizations ideate. In this paper, we investigate differences in behavioral decision-making resulting from IT-based support of open idea evaluation. We report results from a randomized experiment of 120 participants comparing IT-based decision-making support using a rating scale (representing a judgment task) and a preference market (representing a choice task). We find that the rating scale-based task invokes significantly higher perceived ease of use than the preference market-based task and that perceived ease of use mediates the effect of the task representation treatment on the users' decision quality. Furthermore, we find that the understandability of ideas being evaluated, which we assess through the ideas' readability, and the perception of the task's variability moderate the strength of this mediation effect, which becomes stronger with increasing perceived task variability and decreasing understandability of the ideas. We contribute to the literature by explaining how perceptual differences of task representations for open idea evaluation affect the decision quality of users and translate into differences in mechanism accuracy. These results enhance our understanding of how crowdsourcing as a novel mode of value creation may effectively complement traditional work structures.

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Section: Idea Evaluation Mechanism Accuracy Andmentioning

confidence: 99%

Rate or Trade? Identifying Winning Ideas in Open Idea Sourcing

Blohm

Riedl

Füller

et al. 2016

Information Systems Research

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“…Tools for group support range from complex computer systems (groupware), to simple cards and pencils, but neither are very intuitive to use effectively. Therefore, tools are often combined with instruction, training or facilitation (Dennis & Wixom, 2002). Facilitators intervene in a group process to support the group in achieving their goals (Clawson, Bostrom, & Anson, 1993;Hayne, 1999;Macaulay, Alabdulkarim, & Kolfschoten, 2006;de Vreede, Boonstra, & Niederman, 2002).…”

Section: Facilitation To Support Collaboration and Decision Makingmentioning

confidence: 99%

A toolbox for democratic and participatory methods in education

Kolfschoten

2012

Future Learning

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With the trends in the use of social software and social media, a more informal and democratic online culture is developing, especially in younger generations. This culture is increasingly conflicting with traditional teaching styles. One of these trends involves the introduction of more democratic and participatory interaction styles in daily activities, online and for larger communities. E-democracy tools and methods could be an important means to facilitate e-democracy in traditional education. However, e-democracy poses a number of challenges, which require careful consideration when implementing a democratic process. One of the disciplines that can offer solutions to these challenges is the facilitation of group and collaboration processes with the use of Group Support Systems. A recent development in this area of research is the use of design patterns to document techniques for collaboration. In this paper we present a set of design patterns for the facilitation of e-democracy, that can be used in traditional education.

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“…The rise of computer-based GSS in the 1980s fostered discontinuous improvements in team performance under some conditions [4]- [6]. GSS tools could be used to restrict people to productive actions they wanted to take and restrict them from unproductive actions they did not want to take.…”

Section: Technology Trend's Impact On Collaborationmentioning

confidence: 99%