Islamic work ethics, organizational commitment and job satisfaction of Islamic banks in Indonesia

Nasution, Fahmi Natigor; Rafiki, Ahmad

doi:10.1108/rausp-01-2019-0011

Cited by 59 publications

(57 citation statements)

References 42 publications

(78 reference statements)

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“…Components of IWE i.e. fairness, ethics, kind-heartedness, and faith raise the intrinsic motivational level of individuals (Gheitani et al, 2019;Nasution & Rafiki, 2019) that reduce the negative inner emotions i.e. threat of ego, dislikeness of others.…”

Section: Islamic Work Ethics As Moderatormentioning

confidence: 99%

A Moderated Mediation Model: Mediating Mechanism of Workplace Incivility and Moderating Role of Islamic Work Ethics between Dark Triad and Organizational Citizenship Behavior

2020

MIHS

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Section: Islamic Work Ethics As Moderatormentioning

confidence: 99%

A Moderated Mediation Model: Mediating Mechanism of Workplace Incivility and Moderating Role of Islamic Work Ethics between Dark Triad and Organizational Citizenship Behavior

2020

MIHS

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“…According to Mahdzan et al (2017), the consumers perceive that the Islamic banking is only for Muslim, thus non-Muslims are reluctant to engage in Islamic banking services. Some of the consumers see that both conventional and Islamic banking products and services are similar; it is simply "Islamising" the concept to attract the Muslim market (Butt et al, 2011;El-Gmal, 2001;Nasution and Rafiki, 2019). Meanwhile, the Islamic banks face a low level of awareness and understanding toward Islamic banking principles, hence influencing the consumers' choice.…”

Section: Introductionmentioning

confidence: 99%

The application of the theory of reasoned action on services of Islamic rural banks in Indonesia

Effendi

Murad

Rafiki

et al. 2020

JIMA

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Purpose The Islamic rural banks have the potential to grow in Indonesia. It is important to learn and study the consumer behaviors toward the Islamic rural banks’ services to plan for future strategies. The purpose of this paper is to test the applicability of the theory of reasoned action in predicting the customers’ decision to use the Islamic rural banks’ services. Design/methodology/approach The descriptive and structural equation model analyses were used to analyze the data. A random sampling technique is adopted with a sample size of 180 consumers of the Islamic rural banks. There are variables to be tested such as Sharia system compliance, product knowledge on Sharia, promotion, services, attitude, subjective norms, intention and customer decisions to use the Islamic rural banks’ services. Findings The results found that the Sharia system compliance, promotion, services, attitude, subjective norms and intention variables have a significant effect on the use of services at Islamic rural banks. Only product knowledge on Sharia variable has been found to be insignificant. Originality/value The model can be used to prepare better strategies to attract more customers as well as increase public awareness toward Islamic rural banks’ products and services. The results are useful as a benchmark for policymakers to improve the establishment of Islamic rural banks particularly in Indonesia.

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“…An initial indication of these relationships was proposed by Harinoto et al (2017) study which has found that work commitment effectively mediates the effect of Islamic work ethics on employee performance. Nasution & Rafiki (2019) added that one of the work commitment constructs which is organizational commitment proves significantly mediate the relationship between Islamic work ethic and job satisfaction. Thus, the higher level of satisfaction of the employee, the higher the degree of an employee to stay with their existing job will be.…”

Section: The Mediation Role Of Work Commitmentmentioning

confidence: 99%

Does work commitment mediates the effect of Islamic work ethic on performance and turnover intention?

Miswanto¹,

Arifin

Murniyati³

2020

JEMA

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Islam is a comprehensive religion that covers not only the ritual worship aspect but also ethics and acts of business. The field of Islamic work ethics has been studied by many researchers in different study settings. However, the important role of Islamic work ethics has been underexplored in work commitment studies. Therefore, this study aims to examine the direct and indirect effect of Islamic work ethics in affecting employees work performance and turnover intention through work commitment. This study used the quantitative method as their main research design. Purposive sampling was applied as a sampling technique with a five-point Likert scale of the structured questionnaire as a measurement scale and data gathering method. The bootstrap method used to test the proposed hypotheses. This study concluded that Islamic work ethic positively affects work commitment, thus work commitment positively affects work performance. This study also found that there was an insignificant effect of Islamic work ethic on work performance and turnover intention, and work commitment on turnover intention. Fundamentally, the mediation role of work commitment failed to prove in this study as there were only significant indirect effects between Islamic work ethic and work performance. In other words, the higher individual beliefs on Islamic value, the more committed employee to do their job. Thus, the more committed and enthusiastic employees on their job, the higher their work performance will be.

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Islamic work ethics, organizational commitment and job satisfaction of Islamic banks in Indonesia

Cited by 59 publications

References 42 publications

A Moderated Mediation Model: Mediating Mechanism of Workplace Incivility and Moderating Role of Islamic Work Ethics between Dark Triad and Organizational Citizenship Behavior

A Moderated Mediation Model: Mediating Mechanism of Workplace Incivility and Moderating Role of Islamic Work Ethics between Dark Triad and Organizational Citizenship Behavior

The application of the theory of reasoned action on services of Islamic rural banks in Indonesia

Does work commitment mediates the effect of Islamic work ethic on performance and turnover intention?

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